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Toshiba laptop restarts randomly - but not during movies or game play

Last response: in Laptops & Notebooks
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November 9, 2012 11:20:10 AM

Hello,

My Toshiba Satellite A300 has started randomly restarting when it is not playing a movie or games.

Essentially when I am just browsing the web or leave it idling.

It has never done this before.

It first shuts off for about 2 seconds and then starts up again.

I have Zone Alarm SS and have not installed any new programs or hardware.

Let me know if anyone knows how I can find out more about this problem.

Thanks in advance.

Regards,
Grish
November 9, 2012 12:08:05 PM

I will post more info when I get home but I am running Vista - latest server pack
a b D Laptop
November 9, 2012 5:39:56 PM

It's a virus that's lodged in your Windows/System32/ directory. These viruses specifically target system files and functions. Next time you start your PC, shut off the internet and run a full system scan, especially your C drive, where the system files are normally located. It'll reveal a H-key virus or a high level trojan. Clean it out and you should be fine. Make sure your virus definitions are up to date, before the scan. This isn't a big deal, don't worry.
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