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My laptop turns on but the screen goes black with just the mouse on the screen

Last response: in Laptop Tech Support
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November 16, 2012 11:50:37 PM

I turn my Toshiba Satellite Laptop on, it shows the windows screen but then the screen just goes black with the cursor on the screen
a b D Laptop
November 17, 2012 12:24:29 AM

my desktop did that today. had to restart it several times to get it on. Did you try safemode?
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