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My mouse works then stops

Last response: in Laptops & Notebooks
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November 17, 2012 7:46:48 PM

Hello,
I just bought my dad a brand new Toshiba laptop. It worked perfectly for a week or so, including last night. Now all of a sudden about 45 seconds after it boots up the mouse freezes and stays frozen. I reboot and it does the same thing, works fine and then all of a sudden frozen. Its not hooked up to anything special, this is just the mouse pad on the computer...the brand new computer. I don't want to have to take this back to the store, I purchased it online. Please Help :( 

More about : mouse works stops

a c 249 D Laptop
November 17, 2012 8:23:17 PM

Hi :) 

If its totally frozen solid ...its a hardware problem, so return it under warranty..no choice really...

All the best Brett :) 
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a b D Laptop
November 17, 2012 8:49:36 PM

Sounds like a driver issue. Does it happen when you have a USB mouse plugged in and are using that?
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