blue screen on use of usb 2 flash stick

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Solution found with updated drivers from Pretech here:
http://www.pretec.com/ftp/iDisk/U- [...] %202.9.zip

"N+SLondon" wrote:

> Can anyone help please.
> Ive purchased a 256mb USB 2.0 Memory / Flash Stick by 'NewLink'.
> There were 2 options on the accompanying disc, a; use the Win XP drivers or
> b; install their own drivers if you want to use the software supplied with
> the stick for password protecting part of the memory.
> The problem is, it seemed to work ok fo the first 5 minutes, whereby I ran
> the software, created a partition of 250mb 'password secure' / 5mb 'publicly
> accessible' and entered a password. However.... after a reboot, my system
> keeps blue screening upon using the stick whenever the NewLink software is
> installed. If I uninstall the software + drivers, the cad is auto installed
> by windows with the microsoft 'mass storage device' drivers, but i can only
> access the 5mb of 'none secured' storage space. In fact, it gives the
> appearance that the card is only 5mb in total size.
> Ive tried un/reinstalling the software but there is no change.
> I received the following error on blue screen the last time i ran it:
> 0x00000019 (0x00000020, 0x85b9b428, 0x85b9b450, 0x0a050001)
>
> Have searched for references to this problem but have had no luck and their
> website is 'under construction'.
> Any help would be greatly appreciated, if only to reformat my memory stick
> back to 256mb (which 'format' doesnt do).
>
> Thank you.