Website ad has replaced my desktop

steven

Distinguished
Apr 2, 2004
292
0
18,780
Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

a website advertisement for spyware has replaced my desktop. icons are
visible over the ad, but i cannot right click to access display options.
display options are available through control panel, however the desktop tab
is still showing my wallpaper photo as it should be.
when i boot up, my wallpaper shows up until the system is fully loaded, then
the ad covers it up.
also, a program keeps trying to access the internet
(c:\windows\system32\csrss.exe). this started the same time the ad showed up.

please help!
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

You might want to download an Adware scanning/removal program.

You can either use Microsoft's Anti-spyware application available at
http://www.microsoft.com/downloads/details.aspx?FamilyID=321cd7a2-6a57-4c57-a8bd-dbf62eda9671&displaylang=en

or Lavasoft's Adaware available at http://lavasoftusa.com

--
Gary Tsang
Microsoft MVP - Windows XP Shell/User
http://www.microsoft.com/mvp


"steven" <steven@discussions.microsoft.com> wrote in message
news:739567C9-0E4C-4E8D-BF51-85A7FE1CF213@microsoft.com...
>a website advertisement for spyware has replaced my desktop. icons are
> visible over the ad, but i cannot right click to access display options.
> display options are available through control panel, however the desktop
> tab
> is still showing my wallpaper photo as it should be.
> when i boot up, my wallpaper shows up until the system is fully loaded,
> then
> the ad covers it up.
> also, a program keeps trying to access the internet
> (c:\windows\system32\csrss.exe). this started the same time the ad showed
> up.
>
> please help!
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

with regard to csrss.exe
http://www.google.com.au/search?hl=en&q=csrss.exe&meta=

With regard to your other problem
Information about malware:
http://arstechnica.com/articles/paedia/malware.ars

The below links assist you in checking your system for parasites:-
http://aumha.org/a/noads.htm
http://inetexplorer.mvps.org/parasite.htm
Please note that some malware may kill the internet connection when it is removed,
the program on the link below will enable you to regain the internet connection.
http://www.cexx.org/lspfix.htm

Unexplained computer behavior may be caused by third-party software
http://support.microsoft.com/default.aspx?scid=kb;en-us;827315

http://www.microsoft.com/athome/security/spyware/default.mspx
Fight Spyware – articles by Microsoft

Spyware Programs links:-
www.lavasoftusa.com Ad-Aware
www.security.kolla.de Spybot

SpywareBlaster
http://www.javacoolsoftware.com/spywareblaster.html

Dealing with Unwanted Spyware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm

Home Page Setting Changes Unexpectedly, or You Cannot Change Your Home Page Setting
http://support.microsoft.com/?kbid=320159

Downloadable McAfee AVERT Stinger:
Stinger: http://vil.nai.com/vil/stinger/
stand-alone utility used to detect and remove specific viruses. It is not a
substitute for full anti-virus protection, but rather a tool to assist
administrators and users when dealing with an infected system. Stinger utilizes
next generation scan engine technology, including process scanning, digitally
signed DAT files, and scan performance optimizations.



Perhaps an online security/virus check
Symantec
http://security.norton.com/sscv6/default.asp?langid=ie&venid=sym
Trend Micro House Call:
http://housecall.trendmicro.com/
Panda ActiveScan;
http://www.pandasoftware.com/activescan/com/activescan_principal.htm
McAfee FreeScan:
http://us.mcafee.com/root/mfs/default.asp
Kaspersky Labs On-line Virus Checker:
http://www.kaspersky.com/remoteviruschk.html
BitDefender Online Scan:
http://www.bitdefender.com/scan/licence.php

Free anti virus programs
http://www.grisoft.com/us/us_dwnl7.php
http://www.avast.com/eng/avast_4_home.html



steven wrote:
> a website advertisement for spyware has replaced my desktop. icons
> are visible over the ad, but i cannot right click to access display
> options. display options are available through control panel, however
> the desktop tab is still showing my wallpaper photo as it should be.
> when i boot up, my wallpaper shows up until the system is fully
> loaded, then the ad covers it up.
> also, a program keeps trying to access the internet
> (c:\windows\system32\csrss.exe). this started the same time the ad
> showed up.
>
> please help!