Archived from groups: microsoft.public.windowsxp.help_and_support (
More info?)
thanks this fixed the problem.
"Carey Frisch [MVP]" <cnfrisch@nospamgmail.com> wrote in message
news:OFPXtYagFHA.1244@TK2MSFTNGP14.phx.gbl...
> CD-ROM Access Is Missing and Messages Cite Error Code 31, Code 32,
> Code 19, or Code 39 After You Remove Easy CD Creator in Windows XP
>
http://support.microsoft.com/default.aspx?scid=kb;en-us;314060
>
> To resolve this issue, follow these steps:
>
> 1. Start Registry Editor (Regedt32.exe).
> [Start > Run and type: REGEDIT , and hit enter]
>
> 2. Locate the UpperFilters value under the following key in the registry:
>
> HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
>
> 3. On the Edit menu, click Delete, and then click OK.
>
> 4. Locate the LowerFilters value under the same key in the registry:
>
> HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
>
> 5. On the Edit menu, click Delete, and then click OK.
>
> 6. Quit Registry Editor.NOTE: After you remove the Upperfilters value and
> the Lowerfilters value,
> if you notice lost functionality in a particular program, such as CD
> recording software, you may need
> to reinstall that software. If the problem recurs, consult with the
> software vendor for assistance.
>
> 7. Restart your computer.
>
> Also see:
>
> Restore CD/DVD Drives
>
http://www.dougknox.com/xp/scripts_desc/xp_cd_dvd_fix.htm
>
> [Courtesy of MS-MVP Doug Knox]
>
> --
> Carey Frisch
> Microsoft MVP
> Windows XP - Shell/User
> Microsoft Newsgroups
>
> Get Windows XP Service Pack 2 with Advanced Security Technologies:
>
http://www.microsoft.com/athome/security/protect/windowsxp/choose.mspx
>
> -------------------------------------------------------------------------------------------
>
> "Jeff" wrote:
>
> | I have a similar problem, as the message from sims below with both my
> DVD
> | reader Pioneer DVD-116 and CE-R/W. I have just recently upgraded to XP
> from
> | 98SE where both were working fine. I have tried unistalling, and
> reloading
> | drivers (re plug and play) to no avail. I have physically unplugged and
> | replugged the connections.
> | The device managers shows the dreaded yellow triangle and messge (The
> driver
> | may be corrupted or
> | missing. (Code 39)")
>