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Asus Software won't Recognize Asus Laptop

Last response: in Laptops & Notebooks
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December 2, 2012 4:16:55 PM

I picked up a refurbished Asus Zenbook Prime UX31A-DB51 from Amazon recently. It came with no Asus drivers or software pre-installed. I activated windows with the Asus Windows key I found on the wall charger, but a few Asus programs I downloaded won't recognize it as an Asus laptop. The program of primary concern is the Asus live-update application and a couple of others.

Any advice on how to get my laptop to realize that it is, in fact, born and bred Asus so I can put that stuff on?
January 31, 2013 2:16:02 PM

claec said:
I picked up a refurbished Asus Zenbook Prime UX31A-DB51 from Amazon recently. It came with no Asus drivers or software pre-installed. I activated windows with the Asus Windows key I found on the wall charger, but a few Asus programs I downloaded won't recognize it as an Asus laptop. The program of primary concern is the Asus live-update application and a couple of others.

Any advice on how to get my laptop to realize that it is, in fact, born and bred Asus so I can put that stuff on?

i too have the same problem i bought a new asus k53sv laptop but some of the programs wont recognize the laptop as asus laptop some one please provide a solution.
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