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Lenovo z580 problems? help?

  • Lenovo
  • Laptops
Last response: in Laptop Tech Support
December 5, 2012 10:46:32 PM

Hey guys, So about 3 days ago i got the Lenovo Z580 with i5 and nvidia geforce gt635m and i was windows 8 installed. But yesterday I was getting Microsoft office installed and when it was done it said I needed to restart my computer. So I did. When it tried to come on it said the Lenovo words and then the screen goes grey. So i did the one button recovery button beside the power button and it said it was attempting the repair and after about 20 min that failed. so i did the reset where it re installed the OS and that did not help it. What can I do? Has anyone else this problem?

More about : lenovo z580 problems

a c 208 D Laptop
December 5, 2012 11:57:06 PM

return it.
a b D Laptop
December 6, 2012 4:02:21 AM

Take it to them, and see what they say. This shouldn't happen if it's brand new.