Archived from groups: microsoft.public.windowsxp.help_and_support (
More info?)
Well, you had no way of knowing what the fix entailed. But you're right,
there is precious little on the subject specific to XP and I looked at the
W2K fix to see if I could make it work for this problem.
I had hoped we had evolved past the "completely remove any trace and
re-install" approach, but perhaps you're right. I'll give that a try.
"Juan" wrote:
> Sorry if I didn't explain better... I didn't mean to mix win2000 fixes with
> WXP.... what it meant was to apply what you can with keyboard and mouse,
> specially being that SP2 articles on printer troubles are hard to find or do
> not exist. Another and probabbly better aproach would be to uninstall the
> printer from the Device Manager, delete it from the printers folder and
> phisically remove the printer. Reboot the computer and then reinstall the
> printer.
>
>
> -------------------------------------
> "Chuck Steenburgh" <ChuckSteenburgh@discussions.microsoft.com> escribió en
> el mensaje news:F15C4D52-CCE8-4FA3-89A5-C44AF6B83235@microsoft.com...
> > Heavens no. The article contains a fix with lots of new files...and I
> know
> > better than to mix OS system files!
> >
> > "Juan" wrote:
> >
> > > The article you mention for Win2000 should also apply for WXP SP2... why
> not
> > > give it a try?...
> > > Another aproach would be to change the printer driver, it may be the one
> > > presently running is corrupted or inadecuate. There are many printer
> drivers
> > > in windows XP that can run any printer but install one that seems most
> > > compatable according to make and model... a number in printer model
> driver
> > > should not cause any trouble... I have tested one printer make with
> other
> > > printer make drivers, and have had acceptable results. EG: HP 950 or
> 970
> > > printers with Lexmark or Cannon drivers, and they ran ok. Or you can
> > > download an updated driver from one of many driver sites. One I
> download
> > > from is
http://www.driverguide.com
> > >
> > > -----------------------------------------
> >
>
>
>