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Sony vaio m series back to factory settings

Last response: in Laptop Tech Support
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December 10, 2012 1:12:23 PM

I need to restore my netbook to factory settings. How can I do this? Please help desperate need
a b D Laptop
December 10, 2012 1:30:47 PM

very easy in windows 8 but in windows 7 you need to reload the operating system.
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a b D Laptop
December 10, 2012 2:18:10 PM

alt + F10 at boot will start the factory restore process
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December 10, 2012 3:08:19 PM

zdbc13 said:
alt + F10 at boot will start the factory restore process



Thanks for your response, this will work for the Sony Vaio netbook m series?
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a b D Laptop
December 10, 2012 3:41:58 PM

It said so in the documentation. Try it and find out. If it starts the recovery and you want to stop you can always cancel.
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December 10, 2012 3:51:56 PM

thanks so much
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December 10, 2012 4:47:09 PM

zdbc13 said:
It said so in the documentation. Try it and find out. If it starts the recovery and you want to stop you can always cancel.



Thanks again, but that did not work.
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December 10, 2012 5:51:10 PM

dawnwag44 said:
I need to restore my netbook to factory settings. How can I do this? Please help desperate need



Hi dawnwag44,

I work for Sony and I apologize for any frustrations regarding this issue.

For help I would recommend either trying www.esupport.sony.com (best option) or contacting: 239-768-7669 (best option) Toll Free Service: 1-888-476-6972 Hours:

■English: 24 hours x 7 days a week
■Español: 8:00am-1:00am ET x 7 days a week

Please contact Sony at your earliest convenience,

Thank you!

Pat Kennedy
Sony Support USA

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December 10, 2012 5:53:21 PM

Thanks I will do that.
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December 17, 2012 3:47:07 PM

I called Sony and you just have to start computer and just hit f10 do not use alt key at all. It restored and my computer is working just fine. Thanks to everyone for helping.

Dawn
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a b D Laptop
December 17, 2012 4:23:57 PM

Good for you! I'm glad Sony helped you out....
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