Picture Manager Causing (?) Runtime Error

[Guest]

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Some help/suggestions appreciated !!
Each time I try to access Microsoft Office Picture Manager (either via the
start menu or by clicking a stored picture), I get a runtime error dialogue
box which says:
"Microsoft Visual C++ Runtime Library - Runtime Error - Program: C:\Program
Files\Microsoft Office\Office11\OIS.EXE - This application has requested
the
runtime to terminate it in an unusual way. Please contact the application's
support team for more information" .
Up until yesterday, the picture manager worked fine.
Anyone got a clue as to how to correct ??
Already scanned for viruses and spyware/malware...nothing apparent.
Also checked other newsgroups and Q&A's from numerous sites. Although
"runtime errors" seem to be a common problem, no-one has had this specific
issue with Picture Manager.
Thanks in advance for any light you can shed.
ter

 

[Guest]

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

The Office entry in the 'Add or Remove Programs' app has an item for "Detect and repair."

--
Mark L. Ferguson
FAQ for Windows Antispy http://www.geocities.com/marfer_mvp/FAQ_MSantispy.htm
"Ter" <terrye@shaw.ca> wrote in message news:%23sl%23KTohFHA.1444@TK2MSFTNGP10.phx.gbl...
>
>
> Some help/suggestions appreciated !!
> Each time I try to access Microsoft Office Picture Manager (either via the
> start menu or by clicking a stored picture), I get a runtime error dialogue
> box which says:
> "Microsoft Visual C++ Runtime Library - Runtime Error - Program: C:\Program
> Files\Microsoft Office\Office11\OIS.EXE - This application has requested the
> runtime to terminate it in an unusual way. Please contact the application's
> support team for more information" .
> Up until yesterday, the picture manager worked fine.
> Anyone got a clue as to how to correct ??
> Already scanned for viruses and spyware/malware...nothing apparent.
> Also checked other newsgroups and Q&A's from numerous sites. Although
> "runtime errors" seem to be a common problem, no-one has had this specific
> issue with Picture Manager.
> Thanks in advance for any light you can shed.
> ter
>
>

 

[Guest]

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Took me a while...but I found and ran the Detect/Repair for Office....then
rebooted.
No effect...still getting exactly the same error message.
But thanks for trying Mark !!
ter

"Mark L. Ferguson" <marfer_mvpREMOVE@hotmail.com> wrote in message
news:uARmZDvhFHA.3436@tk2msftngp13.phx.gbl...
> The Office entry in the 'Add or Remove Programs' app has an item for
> "Detect and repair."
>
> --
> Mark L. Ferguson
> FAQ for Windows Antispy
> http://www.geocities.com/marfer_mvp/FAQ_MSantispy.htm
> "Ter" <terrye@shaw.ca> wrote in message
> news:%23sl%23KTohFHA.1444@TK2MSFTNGP10.phx.gbl...
>>
>>
>> Some help/suggestions appreciated !!
>> Each time I try to access Microsoft Office Picture Manager (either via
>> the
>> start menu or by clicking a stored picture), I get a runtime error
>> dialogue
>> box which says:
>> "Microsoft Visual C++ Runtime Library - Runtime Error - Program:
>> C:\Program
>> Files\Microsoft Office\Office11\OIS.EXE - This application has requested
>> the
>> runtime to terminate it in an unusual way. Please contact the
>> application's
>> support team for more information" .
>> Up until yesterday, the picture manager worked fine.
>> Anyone got a clue as to how to correct ??
>> Already scanned for viruses and spyware/malware...nothing apparent.
>> Also checked other newsgroups and Q&A's from numerous sites. Although
>> "runtime errors" seem to be a common problem, no-one has had this
>> specific
>> issue with Picture Manager.
>> Thanks in advance for any light you can shed.
>> ter
>>
>>
>
>