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Grey Screen on a hp immediately after power up

  • Laptops
  • Power Up
  • Hewlett Packard
Last response: in Laptop Tech Support
December 12, 2012 9:25:48 PM


I am having trouble determining what is wrong with my hp dv4-1548dx laptop.

My laptop recently fell and the screen was broken, pets are amazing, but would still display, and work properly, if I connected to my TV through HDMI cables.

I bought a new LCD Screen to replace the cracked one (2 days ago) , hooked it up and now all I get is a grey screen at start-up.

It still boots and runs the startup process, but can't see anything on the monitor. Lights come on, power button works, you can hear the fan and hard-drive spin.

I'm going to see if a loose wire or something else, but any help into the matter would be greatly appreciated.

More about : grey screen immediately power

Best solution

a c 246 D Laptop
a b α HP
December 12, 2012 11:19:34 PM

Hi :) 

I own a laptop repair company....WRONG screen is your problem...

The numbers on the white stickers on both new and old screen MUST match EXACTLY....EVERY number and letter...

All the best Brett :) 
December 13, 2012 12:09:09 AM

Hmm well this is a small monetary set-back, but at least i know exactly what do now.

If you don't mind I'm saving this to my other laptop. Thanks for helping end my day on a decent note.
December 13, 2012 12:09:37 AM

Best answer selected by Dalto77.