Archived from groups: microsoft.public.windowsxp.help_and_support (
More info?)
CD-ROM Access Is Missing and Messages Cite Error Code 31, ÂCode 32,
Code 19, or Code 39 After You Remove Easy CD Creator in WiÂndows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;314060
To resolve this issue, follow these steps:
1. Start Registry Editor (Regedt32.exe).
[Start > Run and type: REGEDIT , and hit enter]
2. Locate the UpperFilters value under the following key in the registry:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
3. On the Edit menu, click Delete, and then click OK.
4. Locate the LowerFilters value under the same key in the registry:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
5. On the Edit menu, click Delete, and then click OK.
6. Quit Registry Editor.NOTE: After you remove the Upperfilters value and the Lowerfilters value,
if you notice lost functionality in a particular program, such as CD recording software, you may need
to reinstall that software. If the problem recurs, consult with the software vendor for assistance.
7. Restart your computer.
Also see:
Restore CD/DVD Drives
http://www.dougknox.com/xp/scripts_desc/xp_cd_dvd_fix.htm
[Courtesy of MS-MVP Doug Knox]
--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User
Microsoft Newsgroups
Get Windows XP Service Pack 2 with Advanced Security Technologies:
http://www.microsoft.com/athome/security/protect/windowsxp/choose.mspx
-------------------------------------------------------------------------------------------
"Paul Piedra" wrote:
| Good morning, my DVD-drive has dissapeared from my computer, it does open the
| tray and the light starts reading when i put something in the drive but stops
| reading after a few seconds. I did a full system recovery and it did read
| the recovery cd but wont show up in my computer after the recovery either.
| Please help.
|
| Thanks in advance.
|
| PP