Restart

[Guest]

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

When I try RESTART on my "Turn Off Computer"
page, nothing happens!!

 

[Guest]

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

IIRC, certain versions of Norton anti-virus causes this behavior. If you
don't have NAV / NIS installed, then do a clean-boot to isolate the problem.

How to perform a clean boot in Windows XP:
http://support.microsoft.com/kb/310353

How to perform advanced clean-boot troubleshooting in Windows XP:
http://support.microsoft.com/kb/316434

--
Ramesh, Windows XP MVP
http://windowsxp.mvps.org


"Charles Sierra" <CharlesSierra@discussions.microsoft.com> wrote in message
news:36C83828-2408-44EE-9A11-8A232CDACC8B@microsoft.com...
> When I try RESTART on my "Turn Off Computer"
> page, nothing happens!!