Archived from groups: microsoft.public.windowsxp.help_and_support (
More info?)
Curiouser and curiouser... It is odd that the hard drive doesn't show as
Primary Master, but I tend to doubt that's the problem since Windows does
start to load and since you were running it that way in the past. Before
doing a system restore, what I would try next is disconnecting all
peripherals other than the monitor, keyboard, and mouse and seeing if that
makes a difference. I recently serviced a machine that was acting exactly
like yours and found the problem involved, of all things, a certain parallel
port connected printer. The fact that it does consistently boot in safe
mode implies either a device driver or software conflict. If that makes no
difference, I would also run msconfig and try a selective startup without
loading startup items.
DCOM errors are often very difficult to analyze, and often seem to be
harmless. I found a lot of mention of this one but no indication of it
being known to cause a boot failure.
--
"GBW" <GBW@discussions.microsoft.com> wrote in message
news:5A94B1AB-E046-4772-A378-2C0478ECE4C7@microsoft.com...
> OK, the story so far!
> all booted up OK last night, completed settings, installed AVG.
> installed all high-priority updates from MS in blocks of 4, each with a
> Sys
> Restore.
> all booted up OK and nothing to report in Event Viewer.
> multiple restarts and all fine. switched off till morning.
> power up today - froze at Win XP screen!, got into Safe Mode, Event Viewer
> reports another DCOM with Event code: 10005.
> Did not have time to do a Restore and see what happens, will have to wait
> until this evening.
> Bit baffled as what to do next?.
> Question:
> although the HDD is listed during 'boot up' sequence and also if I go into
> BIOS, it's also listed in the 'Boot up' section, but still not listed
> under
> Primary Master, it always says "not available", is this important as the
> HD
> seems to be working OK?.
> or could this be part of the problem?.
>
> Not sure how to proceed now, so would be grateful for any suggestions.
> Thanks again.
>
> "GTS" wrote:
>
>> That chkdsk result is fairly routine and probably OK. The main concern
>> was
>> whether it would report any bad sectors. (The results of chkdsk are
>> shown
>> in event viewer under Application / Winlogon event if you want to see it
>> again.) PowerMax is the more common Maxtor utility - used for IDE
>> drives.
>> SCSIMAX is for SCSI drives which aren't all that common on home PC's.
>> You
>> didn't say what the problem was with PowerMAX so I don't know what else
>> to
>> say on that.
>>
>> I haven't found any specific reference to those error codes. I would
>> keep
>> an eye on the event log. It's a good sign that they haven't recurred and
>> may indicate things are OK now. It's hard to be sure at this point why
>> your
>> system crashed so badly. A conflict with some Windows update is a
>> possibility. You might want to do those a few at a time now and see how
>> it
>> goes.
>> --
>>
>> "GBW" <GBW@discussions.microsoft.com> wrote in message
>> news:0EF0C10E-00DE-4618-A1B3-A4D354E949CF@microsoft.com...
>> > Hi GTS & Wills - this is my report!
>> > Firstly, a hard disk test "chkdsk /r" - message: "found & fixed one or
>> > more
>> > errors on the volume" - restarted, but same problem.
>> >
>> > Secondly, "Event viewer" (over 2 days of problems), both days reported
>> > as
>> > follows:
>> > error-source
COM Cat:none event:10005 user:system ( 3 times )
>> > error-source:Service Control Manager Cat:none event:7026 user: n/a (
>> > once ).
>> >
>> > Thirdly, Hard Drive is Maxtor 7Y250M0 SCSI HD, went to Maxtor site and
>> > found
>> > two diagnostic utilities, one PowerMax I think was wrong one!, SCSIMAX
>> > would
>> > only run with ASCI driver - I got stuck here - less knowledge!.
>> >
>> > Finally, safe mode - system restore - back to new install and device
>> > drivers
>> > only, but NO windows Security & High Priority Updates - and I'm back
>> > in!.
>> >
>> > Sorry for the long-winded message, but hopefully you helpful chaps can
>> > glean
>> > something from the above to advise the next move, could it be a Win
>> > update
>> > of
>> > some sort?, not happened before, but always first time!.
>> > By the way, "Event Viewer" after this restore had no errors to report!.
>> >
>> > Look forward to your comments and many thanks!
>> > Graham
>> >
>> > "GTS" wrote:
>> >
>> >> You're welcome.
>> >> re. other drive tests - Most drive manufacturers have a downloadable
>> >> utility
>>
>> <SNIP>
>>
>>
>>
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