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How to clear an hdd forgotten password lock on a gateway laptop

Last response: in Laptops & Notebooks
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December 16, 2012 11:49:34 AM

We just bought a used gateway laptop computer only to find that when we turn it on a screen comes up that says harddisk security SATA Port 0 WDC WD3200VEVT-22A23Lock. How can I fix this so we can use the computer?
a b D Laptop
December 16, 2012 11:54:09 AM

return it.
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December 16, 2012 11:58:42 AM

Call the person you bought the laptop from and ask them for the password or instructions on this...
If they can't help then I would ask for my money back...
Failing this... you could pull the hdd from the laptop and put it in a pc and format it.
Then install a fresh windows os on it.
hope this helps..JQ
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December 16, 2012 12:01:51 PM

344761,3,291605 said:
Call the person you bought the laptop from and ask them for the password or instructions on this...
If they can't help then I would ask for my money back...
Failing this... you could pull the hdd from the laptop and put it in a pc and format it.
Then install a fresh windows os on it.
hope this helps..JQ[/quotem

Thank you, but we bought it at a yardsale and the persons mother died. So I geuss Im out of luck.
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Anonymous
December 16, 2012 1:23:01 PM

Can you get into bios?

If so see if you can remove it in bios?

Or pull battery from laptop, this will reset bios and hopefully password.

or replace hdd!
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December 16, 2012 2:07:20 PM

johnnyq1233 said:
Call the person you bought the laptop from and ask them for the password or instructions on this...
If they can't help then I would ask for my money back...
Failing this... you could pull the hdd from the laptop and put it in a pc and format it.
Then install a fresh windows os on it.
hope this helps..JQ



Reformatting will not remove a HDD password.

IT is tricky to remove a HDD password, and we don't help recover passwords on this site incase the items are stolen. Go ask for your money back.



None of the above suggestions will help you recover the password.
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