How to clear an hdd forgotten password lock on a gateway laptop

We just bought a used gateway laptop computer only to find that when we turn it on a screen comes up that says harddisk security SATA Port 0 WDC WD3200VEVT-22A23Lock. How can I fix this so we can use the computer?
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More about clear forgotten password lock gateway laptop
  1. return it.
  2. Call the person you bought the laptop from and ask them for the password or instructions on this...
    If they can't help then I would ask for my money back...
    Failing this... you could pull the hdd from the laptop and put it in a pc and format it.
    Then install a fresh windows os on it.
    hope this helps..JQ
  3. Call the person you bought the laptop from and ask them for the password or instructions on this...
    If they can't help then I would ask for my money back...
    Failing this... you could pull the hdd from the laptop and put it in a pc and format it.
    Then install a fresh windows os on it.
    hope this helps..JQ[/quotem

    Thank you, but we bought it at a yardsale and the persons mother died. So I geuss Im out of luck.
  4. Can you get into bios?

    If so see if you can remove it in bios?

    Or pull battery from laptop, this will reset bios and hopefully password.

    or replace hdd!
  5. johnnyq1233 said:
    Call the person you bought the laptop from and ask them for the password or instructions on this...
    If they can't help then I would ask for my money back...
    Failing this... you could pull the hdd from the laptop and put it in a pc and format it.
    Then install a fresh windows os on it.
    hope this helps..JQ



    Reformatting will not remove a HDD password.

    IT is tricky to remove a HDD password, and we don't help recover passwords on this site incase the items are stolen. Go ask for your money back.


    None of the above suggestions will help you recover the password.
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