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My laptop turns to a dark screen instead of the login page

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Last response: in Laptop Tech Support
December 20, 2012 9:52:09 PM

Hi. My Toshiba satellite turns to a black screen directly after the windows load-up page finishes. The same thing happens if I try to start it in safe mode. It was just fine until I pressed and held the power button for a moment in an effort to force it to reboot in safe mode. But now there is no log in screen, just a curser (not blinking). the only way to shut it down is to hold down the power putton for a moment or take out the battery and power cord.

Any idea why the screen stays balck? I suspect it is not the screen as the windows boot up screen does it's colorfull window logo just fine...

PLZ help if you can.


More about : laptop turns dark screen login page

a c 245 D Laptop
December 20, 2012 10:01:49 PM

Hi :) 

I own a laptop repair company...

Try an EXTERNAL screen...

Then reset Bios...

All the best Brett :)