Dell Vostro Laptop blank / black Screen

Hello,

when I turn my Dell Vostro laptop on it goes through the usual process of logging on to the desk top etc before the screen suddenly goes blank / black. I then have to press control alt and delete to get the task manager up. I then press services and the screen suddenly works.

The next issue is that the wireless is then not recognised at all and I have to press the troubleshoot button to get the laptop online.

I have had the laptop about 2 years and never had any problems until days ago. I have looked online and found one constant solution which is to turn it off take battery out and hold power button for a minute. this has not worked. the problem also occurs when the battery is removed or if the laptop is using the battery or plugged into the wall.

Any ideas? much appreciated.
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  1. Mrabrook said:
    Hello,

    when I turn my Dell Vostro laptop on it goes through the usual process of logging on to the desk top etc before the screen suddenly goes blank / black. I then have to press control alt and delete to get the task manager up. I then press services and the screen suddenly works.

    The next issue is that the wireless is then not recognised at all and I have to press the troubleshoot button to get the laptop online.

    I have had the laptop about 2 years and never had any problems until days ago. I have looked online and found one constant solution which is to turn it off take battery out and hold power button for a minute. this has not worked. the problem also occurs when the battery is removed or if the laptop is using the battery or plugged into the wall.

    Any ideas? much appreciated.


    I realise now this should have been a question not a discussion. I have added it as a ?
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