Sign in with
Sign up | Sign in
Your question

Dell Vostro Laptop blank / black Screen

Last response: in Laptops & Notebooks
Share
December 23, 2012 11:09:03 AM

Hello,

when I turn my Dell Vostro laptop on it goes through the usual process of logging on to the desk top etc before the screen suddenly goes blank / black. I then have to press control alt and delete to get the task manager up. I then press services and the screen suddenly works.

The next issue is that the wireless is then not recognised at all and I have to press the troubleshoot button to get the laptop online.

I have had the laptop about 2 years and never had any problems until days ago. I have looked online and found one constant solution which is to turn it off take battery out and hold power button for a minute. this has not worked. the problem also occurs when the battery is removed or if the laptop is using the battery or plugged into the wall.

Any ideas? much appreciated.
December 23, 2012 11:46:13 AM

Mrabrook said:
Hello,

when I turn my Dell Vostro laptop on it goes through the usual process of logging on to the desk top etc before the screen suddenly goes blank / black. I then have to press control alt and delete to get the task manager up. I then press services and the screen suddenly works.

The next issue is that the wireless is then not recognised at all and I have to press the troubleshoot button to get the laptop online.

I have had the laptop about 2 years and never had any problems until days ago. I have looked online and found one constant solution which is to turn it off take battery out and hold power button for a minute. this has not worked. the problem also occurs when the battery is removed or if the laptop is using the battery or plugged into the wall.

Any ideas? much appreciated.


I realise now this should have been a question not a discussion. I have added it as a ?
!