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Am seeking an exact answer

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December 13, 2012 8:41:20 AM

Hello,My laptop (HP Compaq ,persario CQ61) stop working suddenly when i was working on it ,hung and closed by it self ,and when i opnended it only black screen appeared ,my laptop installed with windows 7 ,64bit, and unfurunetly i lost the recovery CDs!! what to do PLEASE ADVISE

More about : seeking exact answer

December 13, 2012 9:10:56 AM

So, it powered down/crashed and any attempts to power it back up and load the O/S have been less than fruitful?
Does powering it up (It does still power up right? lol) result in simply a black screen with no messages/symbols/anything appearing at any time at all?

For starters, try taking the battery out and unplug it for 5-10 minutes, then plug the battery back in and plug it back into the wall (Doubt it'll work but it has in the past) Also, heres the link for the service manual: http://h10032.www1.hp.com/ctg/Manual/c01740724.pdf

Edit: After you take the battery out/unplug it, hold the power button down for 15-20 seconds as well, http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01...
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December 13, 2012 9:24:02 AM

Exact answer: Buy another laptop and this time get a 3 year warranty with the recovery kit (Windows OEM media).
- Laptops aren't designed to last more than 3 years 6 months, and that's pretty much how old the Compaq CQ61 series is (Aug 2009 model?).

It sounds like it's served you well enough.
- It's only cost you $19 per month (give or take) by the sounds of it.

Check out the new Ultrabooks HP have, with 180GB SSD's, they're a fantastic replacement:
- http://shopping1.hp.com/is-bin/INTERSHOP.enfinity/WFS/W...;pgid=jDJwlVlq2W9SR0Yk2kO1Yuen00009JrRmPp5;sid=pzOnM_6uUSKyM65nG35spyehdT2fQp4-xq4=

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December 23, 2012 11:54:05 AM

Quote:
So, it powered down/crashed and any attempts to power it back up and load the O/S have been less than fruitful?
Does powering it up (It does still power up right? lol) result in simply a black screen with no messages/symbols/anything appearing at any time at all?

For starters, try taking the battery out and unplug it for 5-10 minutes, then plug the battery back in and plug it back into the wall (Doubt it'll work but it has in the past) Also, heres the link for the service manual: http://h10032.www1.hp.com/ctg/Manual/c01740724.pdf

Edit: After you take the battery out/unplug it, hold the power button down for 15-20 seconds as well, http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01...

When i open the laptop i see the black screen with the white line in the Top"Windows Error Recovery" then there are two options Either to choose #repaired windows OR start windows normally ;when i choose black screen apear again for ever!
I tried to take out the battery as you suggest but with no succes!
Finally i tried the F11 to recovery windows with no succes also...What to do pls.Advise
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December 23, 2012 12:21:47 PM

This topic has been moved from the section CPU & Components to section Laptops & Notebooks by Mousemonkey
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