Hello Lucy.
What kind of computer do you use? Is it a Windows or a Mac?
Here's an official guide from apple, I hop it helps you.
iOS: Importing personal photos and videos from iOS devices to your computer http://support.apple.com/kb/HT4083
Hello Lucy.
What kind of computer do you use? Is it a Windows or a Mac?
Here's an official guide from apple, I hop it helps you.
iOS: Importing personal photos and videos from iOS devices to your computer http://support.apple.com/kb/HT4083