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Archived from groups: alt.sys.pc-clone.dell (More info?)
Today I received an unsolicited phone message from Dell
reminding me that my Inspiron 8600 is now 16 mos. old and
that I might want to consider buying a new battery for $129.
Three pop-ups:
1. Wouldn't battery replacement be covered by my extended
warranty (ending 12/07)?
2. Is there any quick & easy way to determine the condition
or life expectancy of a battery? At least with car batteries,
we can judge their life expectancy by the length of the
warranty.... knowing full well that they cannot survive much
beyond that point.
3. If the computer generally operates exclusively on AC, will
this significantly extend or reduce the battery life?
4. Isn 't this an example of Customer Support (much maligned
in recent posting) going above and beyond the call of duty?
THANKS for any cognitive imput.
Today I received an unsolicited phone message from Dell
reminding me that my Inspiron 8600 is now 16 mos. old and
that I might want to consider buying a new battery for $129.
Three pop-ups:
1. Wouldn't battery replacement be covered by my extended
warranty (ending 12/07)?
2. Is there any quick & easy way to determine the condition
or life expectancy of a battery? At least with car batteries,
we can judge their life expectancy by the length of the
warranty.... knowing full well that they cannot survive much
beyond that point.
3. If the computer generally operates exclusively on AC, will
this significantly extend or reduce the battery life?
4. Isn 't this an example of Customer Support (much maligned
in recent posting) going above and beyond the call of duty?
THANKS for any cognitive imput.