i can't open anything on my samung laptop..... the text that are usually below the icons on my desktop screen are no longer there. and when i click on a icon it goes straight to a blue screen saying something about dumping data. I am able to get to the regular screen i just can't open anything. I tried running it in safe mode, safe mode with command prompt, and safe mode with networking and nothing is working. can you guys PLEASE HELP!!!!