Windows Explorer has encountered a problem and needs to cl..

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Every time i go into my documents i get an error msg and it closes
immediately, this is the error signature.... i dont know what else you will
need to help me just let me know.
AppName: explorer.exe AppVer: 6.0.2900.2180 ModName: mpeg2dmx.ax
ModVer: 2.0.84.30429 Offset: 0000dff3
3 answers Last reply
More about windows explorer encountered problem
  1. Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

    hi dblair,

    The module mpeg2dmx.ax seems to be causing the issue. Its usually a part
    of some third party media software(eg: aurora media )...try uninstalling any
    media software which uses this module..
    or
    Search for the file "mpeg2dmx.ax" and delete the file.
    This shoudl resolve the issue.

    Cheers,
    RnJ


    "dblair9" wrote:

    > Every time i go into my documents i get an error msg and it closes
    > immediately, this is the error signature.... i dont know what else you will
    > need to help me just let me know.
    > AppName: explorer.exe AppVer: 6.0.2900.2180 ModName: mpeg2dmx.ax
    > ModVer: 2.0.84.30429 Offset: 0000dff3
  2. Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

    dblair9 wrote:
    > Every time i go into my documents i get an error msg and it closes
    > immediately, this is the error signature.... i dont know what else you will
    > need to help me just let me know.
    > AppName: explorer.exe AppVer: 6.0.2900.2180 ModName: mpeg2dmx.ax
    > ModVer: 2.0.84.30429 Offset: 0000dff3

    mpeg2dmx.ax is a mpeg2 videocodec. Try to reinstall the codec. If this
    not work get professional help at http://www.remote-fixit.com

    Freddy
  3. Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

    It's caused by a third-party Codec (mpeg2dmx.ax) and removing it might help:
    http://www.google.co.in/search?q=mpeg2dmx%2Eax

    --
    Ramesh, Windows XP MVP
    http://windowsxp.mvps.org


    "dblair9" <dblair9@discussions.microsoft.com> wrote in message
    news:C13F5648-437D-45DD-B8D8-D9202F8C586C@microsoft.com...
    > Every time i go into my documents i get an error msg and it closes
    > immediately, this is the error signature.... i dont know what else you
    > will
    > need to help me just let me know.
    > AppName: explorer.exe AppVer: 6.0.2900.2180 ModName: mpeg2dmx.ax
    > ModVer: 2.0.84.30429 Offset: 0000dff3
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