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Anonymous   07-22-2005 at 05:22:04 PM

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

 

Question

When I select a desktop icon, I get the message that Windows Explorer had
encountered a problem and needs to close. We are sorry for the inconvenience.

Once the error report is sent, and I reclick the icon, the process proceeds
as expected. Could a file be missing to cause this recurring problem?

I running Win XP Pro SP2

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Anonymous   07-23-2005 at 04:27:37 PM
- 0 +

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

 

Click Start, Run and type eventvwr.msc
Select Application entry in the left pane
In the right-pane, look for the Error entry denoted by a Red X

Sort by date and track-down the entry based on what time the error exactly
occurred. Locate and double-click the entry and you'll see more information
in the resulting dialog. Click the copy button at the top and copy the whole
event and paste it to a Notepad document and save it. Post the information
here.

--
Ramesh, Windows XP MVP
http://windowsxp.mvps.org


"J C Carol" <JCCarol@discussions.microsoft.com> wrote in message
news:A60889BF-95D6-4564-B02D-6C6C49720A7F@microsoft.com...
> Question
>
> When I select a desktop icon, I get the message that Windows Explorer had
> encountered a problem and needs to close. We are sorry for the
> inconvenience.
>
> Once the error report is sent, and I reclick the icon, the process
> proceeds
> as expected. Could a file be missing to cause this recurring problem?
>
> I running Win XP Pro SP2

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