Can I reinstall Help & Support for WinXp or repair the H&S..

[Josh]

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

My Help & Support stopped functioning.

I tried an install click on c:\windows\inf\pcheath.inf but could not locate
dataspec.xml anywhere (including on my OEM Win XP CD's [original Home, and
new Win XP SP2 CD]) .

I tried turning off and on the Help & Support Service feature via the Commad
line prompt utility, but despite showing XP Help & Support as re-enabled, the
XP feature has continued not to function.

Is a reinstall or repair of Help & Support or its enabling applications
possible? What other options are available? What is the best choice among
the options?

Thank you for your courteous attention to this matter.

Josh Fey

 

[Guest]

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Hi

If you have already been here, please try the following link to Kelly's web
site:

"Why doesn't Help and Support work?"
http://www.kellys-korner-xp.com/top10faqs.htm

--

Will Denny
MS-MVP Windows Shell/User
Please reply to the News Groups


"Josh" <r_j_fey@msm.umr.(no spam)edu> wrote in message
news:5DE9D8F5-16CF-4352-98DB-9431B255805D@microsoft.com...
> My Help & Support stopped functioning.
>
> I tried an install click on c:\windows\inf\pcheath.inf but could not
> locate
> dataspec.xml anywhere (including on my OEM Win XP CD's [original Home, and
> new Win XP SP2 CD]) .
>
> I tried turning off and on the Help & Support Service feature via the
> Commad
> line prompt utility, but despite showing XP Help & Support as re-enabled,
> the
> XP feature has continued not to function.
>
> Is a reinstall or repair of Help & Support or its enabling applications
> possible? What other options are available? What is the best choice among
> the options?
>
> Thank you for your courteous attention to this matter.
>
> Josh Fey
>