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USB001 Port missing???

Last response: in Windows 7
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July 14, 2010 1:18:22 PM

Hello,
I am not sure if this is the correct place to post this problem but I didn't know where else to post.

I have 3 Windows 7 installations. One is a laptop and the other 2 are desktops. THe 3 of them are part of my Home Network that also includes 1 Vista Business install and 1 XP laptop.
I have 2 printers connected to the one Windows 7 desktop
and they are are shared on my home network. Just recently, I lost the ability to print
from the 2 printersthru the network, on the Windows 7 laptop. All other PC's in the network can access the printers fine.
In trying to troubleshoot the laptop problem, I noticed that there is no USB001 port listed as available ports on the WIndows 7 laptop and that is the port that the other pc's are using. Could this be my problem and if so, how do I get the USB001 port back?? Is there any other solution that anyone is aware of? THe laptop sees the printers on the network but I get a 0x00000002 error.

Thanks,

Les

More about : usb001 port missing

a b $ Windows 7
July 14, 2010 2:47:06 PM

Uninstall the printers from the Windows 7 Laptop. Then power-on the printers (one at a time), and re-install the printers and the drivers to the laptop - that should allow the laptop to find the printers and select the correct port.
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l
July 14, 2010 3:10:34 PM

Does it make any difference that I am accessing these printers thru my network? I have already tried to remove the printers as devices on the laptop and reinstall and this did not work?
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a b $ Windows 7
July 14, 2010 3:35:01 PM

Your print server (computer with the printers) should be set up to accept connections from the windows 7 computer.
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l
July 14, 2010 7:06:53 PM

It already is. I can access the printers from 5 other pc's. Also, the three Windows 7 pc's are all part of the same Homegroup.
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July 14, 2010 7:59:08 PM

Are you running 32bit and 64bit versions of windows or are they all 32bit?
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July 15, 2010 6:17:21 AM

The laptop that I am having trouble with is 64 bit. The Desktop serving as the printer server is 32 bit. The third Windows 7 desktop is 64 bit.
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July 15, 2010 11:46:48 PM

make sure that you have the correct drivers for the machines, 32bit print drivers wont always work on a 64bit os.. Check the website of your printers manufacturer and look for drivers, let me know if you need help installing drivers manually.
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