Windows is stuck on blue screen

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

HP Pavilions that ship with Microsoft Windows XP do
not come with Recovery CDs. Instead, they use a hidden
space (partition) on the hard drive to store the recovery
information.

Read the following article thoroughly, then follow
the steps outlined to perform a "non-destructive"
recovery operation.
http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us...

If a "non-destructive" recovery will not work, then you'll have
to resort to a "destructive recovery" which will reformat the
drive, thus wiping it clean of all files before Windows XP is
reinstalled.

Obtaining HP Recovery CDs
http://h10025.www1.hp.com/ewfrf/wc/document?product=710...

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User
Microsoft Newsgroups

Get Windows XP Service Pack 2 with Advanced Security Technologies:
http://www.microsoft.com/athome/security/protect/window...

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"Mario" wrote:

| When I start up my lap top, it goes thru the normal start up process, you see
| tha black windows xp screen, then it goes to the HP screen, then it goes to
| the blue Windows XP screen and stays there. Ive tried rebooting and starting
| in safe mode, nut no luck. I stays in the blue screen on safe mode as well.
| Can anyone help?