"Initialization error"

[Guest]

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

In Help and Support, after selecting "use tools" any menu selection gives
the error msg "initialiazation error" and hangs. Can anyone help?
ces

 

[Guest]

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Hi Charles,

Is that the exact error message, or the message was something related to
ActiveX?

--
Ramesh, Windows XP MVP
http://windowsxp.mvps.org


"Charles S" <CharlesS@discussions.microsoft.com> wrote in message
news:952D34FF-FFD1-492A-B497-D1864746AD1B@microsoft.com...
> In Help and Support, after selecting "use tools" any menu selection gives
> the error msg "initialiazation error" and hangs. Can anyone help?
> ces

 

[Guest]

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Yes. When I select system info or hardware info etc.

thanks.
--
ces


"Ramesh, MS-MVP" wrote:

> Hi Charles,
>
> Is that the exact error message, or the message was something related to
> ActiveX?
>
> --
> Ramesh, Windows XP MVP
> http://windowsxp.mvps.org
>
>
> "Charles S" <CharlesS@discussions.microsoft.com> wrote in message
> news:952D34FF-FFD1-492A-B497-D1864746AD1B@microsoft.com...
> > In Help and Support, after selecting "use tools" any menu selection gives
> > the error msg "initialiazation error" and hangs. Can anyone help?
> > ces
>
>

 

[Guest]

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

See if these commands help, from Start, Run:

regsvr32 jscript
regsvr32 msxml3
regsvr32 %windir%\system32\wbem\wbemprox.dll

If that does not help, send a screenshot to my email id (Remove "XOX." from
the address).

--
Ramesh, Windows XP MVP
http://windowsxp.mvps.org


"Charles S" <CharlesS@discussions.microsoft.com> wrote in message
news:3D545519-5CFE-4FAA-A913-930FE313E975@microsoft.com...
> Yes. When I select system info or hardware info etc.
>
> thanks.
> --
> ces
>
>
> "Ramesh, MS-MVP" wrote:
>
>> Hi Charles,
>>
>> Is that the exact error message, or the message was something related to
>> ActiveX?
>>
>> --
>> Ramesh, Windows XP MVP
>> http://windowsxp.mvps.org
>>
>>
>> "Charles S" <CharlesS@discussions.microsoft.com> wrote in message
>> news:952D34FF-FFD1-492A-B497-D1864746AD1B@microsoft.com...
>> > In Help and Support, after selecting "use tools" any menu selection
>> > gives
>> > the error msg "initialiazation error" and hangs. Can anyone help?
>> > ces
>>
>>