Internet Access Problem

[Guest]

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

After installing the SP2 (in order to install IPOD software) I know longer
can access the interent, retrieve my mail through Outlook or access computer
help files. I have tried to do a System Restore, but can not access that
either. I've turned the XP Firewall off thinking that was a problem. When I
downloaded the SP2 I had an Access Denied message that I had to correct also.
Does anyone have any idea what could've happened. Thanks. K

 

[Guest]

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

All those symptome point to winsock damage. The netsh command in SP2 can rebuild your Winsock. Open the command prompt and type:

netsh winsock reset

, then press ENTER.

--
Mark L. Ferguson
FAQ for Windows Antispy http://www.geocities.com/marfer_mvp/FAQ_MSantispy.htm
"wellsp" <wellsp@discussions.microsoft.com> wrote in message news:ADCCEB14-7EDF-4988-8551-BC0DEB869367@microsoft.com...
> After installing the SP2 (in order to install IPOD software) I know longer
> can access the interent, retrieve my mail through Outlook or access computer
> help files. I have tried to do a System Restore, but can not access that
> either. I've turned the XP Firewall off thinking that was a problem. When I
> downloaded the SP2 I had an Access Denied message that I had to correct also.
> Does anyone have any idea what could've happened. Thanks. K