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Asus laptop smart card reader

Last response: in Laptops & Notebooks
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January 9, 2013 2:25:40 AM

I recently purchased ASUS Vivobook for my daughter. She keeps getting this message everytime she wants to install a app or a program like itunes. "Do you want to allow the following program to make changes to this computer?" Then it it says "Connect a smart card". What does this mean. We checked all the packaging there was no card included.
March 13, 2013 9:14:31 PM

Luluye said:
I recently purchased ASUS Vivobook for my daughter. She keeps getting this message everytime she wants to install a app or a program like itunes. "Do you want to allow the following program to make changes to this computer?" Then it it says "Connect a smart card". What does this mean. We checked all the packaging there was no card included.


May 8, 2013 4:20:13 AM

Luluye said:
I recently purchased ASUS Vivobook for my daughter. She keeps getting this message everytime she wants to install a app or a program like itunes. "Do you want to allow the following program to make changes to this computer?" Then it it says "Connect a smart card". What does this mean. We checked all the packaging there was no card included.


Did you ever find a solution to this issue? My son's ASUS laptop started the same behavior yesterday. I am not able to execute any administrative functions on his system as a result.

May 9, 2013 5:06:13 PM

Is this a personal computer? That's quite strange, since most smart card services are used on company computers on domains and such.

Take a look in the Services to see if it's enabled; if so, you can disable it from there.

Press Windows Key + R, Type "services.msc". You then are going to see a long list of services. Scroll down until you get to the "smart card'. Under "startup type", it should be "disabled" or "manual". If it's not, right-click and go to properties. Change the startup type to disabled and restart.

!