XP Print Wizard requires password

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Hello, would appreciate any guidance on an information source and/or an
answer to the following problem...mainly information source "how to"
guidance.

System: Win 2003 server, LAN with Client for networking, tcp/ip and file and
printer sharing services enabled, linking 31 pc's running XP Pro. Two shared
printers locally attached via 1284 parallel cables to LANetworked
workstations/print server clients, e.g. printers are local to a ws client,
not LAN attached and independently addressable. One printer's UNC resource
name is reception\hp2200 PCL, the other is named sta1\hp2200 PCL.

Original system configuration has half the user accounts on the clients
printing to reception, the other half to sta1. No problems exist in printing
to either printers over the LAN by any client whom wishes to print. They can
do so with the original default printer configured for the logged in user
account on that particular ws.

Problem: Can not get "Add a Printer" wizard to allow the addition of the
other printer to the client pc under any logged in user account, including
administrator.

Example: If a client pc and logged in user is configured for
reception\hp2200 pcl as the default printer and simply wants to add
sta1\hp2200 pcl to its available printers, the procedure is blocked from
being implemented.

If a User logs in to the workstation pc, calls up the printer /faxes applet,
selects add a printer wizard, then runs through the steps required, up to the
point of Browse for Printers and then selects the other printer to install,
we are prevented at this point. Instead of getting the next "do you want to
make this your default printer" step, we get a log in dialog box requesting a
user name and password.

The systems owner tried various names and passwords (I assume he tried the
admin log in as well) with no success in getting past the log in dialog box
and adding the printer.

Is this password request normal for add a printer wizard in XP?

Is this password request normal if Server 2003 is dictating printer
allocation or has locked down this user function?

Is this a Group/user account policy or permissions settings issue?

How do we get around this password situation in order to add the other
printer?

Any thoughts on the matter would be appreciated. Please email me if you like.
3 answers Last reply
More about print wizard requires password
  1. Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

    JSI Tip 4552. You cannot add and-or see printers in Windows 2000:
    http://www.jsifaq.com/SUBJ/tip4500/rh4552.htm

    Focus On Printers and Windows XP:
    http://microsoft.com/windowsxp/expertzone/focuson/printers.asp

    314073 - How to troubleshoot network printing problems in Windows XP:
    http://support.microsoft.com/default.aspx?scid=kb;en-us;314073&Product=winxp

    HOW TO Find a Printer in Active Directory and Set Up a Connection in Windows XP:
    http://support.microsoft.com/default.aspx?scid=kb;en-us;305609

    Set Up Printer Sharing:
    http://www.microsoft.com/hardware/broadbandnetworking/10_concept_printer_share.mspx

    Printing scripts:
    http://www.microsoft.com/technet/scriptcenter/resources/qanda/printing.mspx


    --
    Mark L. Ferguson
    FAQ for Windows Antispy http://www.geocities.com/marfer_mvp/FAQ_MSantispy.htm
    "Mike O NOSPAM" <emroc@samlink.com> wrote in message news:2B79C324-C933-4C3E-9772-0AA237D58F3B@microsoft.com...
    >
    > Hello, would appreciate any guidance on an information source and/or an
    > answer to the following problem...mainly information source "how to"
    > guidance.
    >
    > System: Win 2003 server, LAN with Client for networking, tcp/ip and file and
    > printer sharing services enabled, linking 31 pc's running XP Pro. Two shared
    > printers locally attached via 1284 parallel cables to LANetworked
    > workstations/print server clients, e.g. printers are local to a ws client,
    > not LAN attached and independently addressable. One printer's UNC resource
    > name is reception\hp2200 PCL, the other is named sta1\hp2200 PCL.
    >
    > Original system configuration has half the user accounts on the clients
    > printing to reception, the other half to sta1. No problems exist in printing
    > to either printers over the LAN by any client whom wishes to print. They can
    > do so with the original default printer configured for the logged in user
    > account on that particular ws.
    >
    > Problem: Can not get "Add a Printer" wizard to allow the addition of the
    > other printer to the client pc under any logged in user account, including
    > administrator.
    >
    > Example: If a client pc and logged in user is configured for
    > reception\hp2200 pcl as the default printer and simply wants to add
    > sta1\hp2200 pcl to its available printers, the procedure is blocked from
    > being implemented.
    >
    > If a User logs in to the workstation pc, calls up the printer /faxes applet,
    > selects add a printer wizard, then runs through the steps required, up to the
    > point of Browse for Printers and then selects the other printer to install,
    > we are prevented at this point. Instead of getting the next "do you want to
    > make this your default printer" step, we get a log in dialog box requesting a
    > user name and password.
    >
    > The systems owner tried various names and passwords (I assume he tried the
    > admin log in as well) with no success in getting past the log in dialog box
    > and adding the printer.
    >
    > Is this password request normal for add a printer wizard in XP?
    >
    > Is this password request normal if Server 2003 is dictating printer
    > allocation or has locked down this user function?
    >
    > Is this a Group/user account policy or permissions settings issue?
    >
    > How do we get around this password situation in order to add the other
    > printer?
    >
    > Any thoughts on the matter would be appreciated. Please email me if you like.
    >
  2. Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

    Thanks Mark.

    I appreciate the resource links. I'll look at them today.

    I am curious? Do you have some method of searching for all those listings
    or is it just years of experience in TS'ing MS user problems and you"ve got a
    photographic memory :-). I ask because I'm trying to become more self
    sufficient and knowledgable in this career field.


    "Mark L. Ferguson" wrote:

    > JSI Tip 4552. You cannot add and-or see printers in Windows 2000:
    > http://www.jsifaq.com/SUBJ/tip4500/rh4552.htm
    >
    > Focus On Printers and Windows XP:
    > http://microsoft.com/windowsxp/expertzone/focuson/printers.asp
    >
    > 314073 - How to troubleshoot network printing problems in Windows XP:
    > http://support.microsoft.com/default.aspx?scid=kb;en-us;314073&Product=winxp
    >
    > HOW TO Find a Printer in Active Directory and Set Up a Connection in Windows XP:
    > http://support.microsoft.com/default.aspx?scid=kb;en-us;305609
    >
    > Set Up Printer Sharing:
    > http://www.microsoft.com/hardware/broadbandnetworking/10_concept_printer_share.mspx
    >
    > Printing scripts:
    > http://www.microsoft.com/technet/scriptcenter/resources/qanda/printing.mspx
    >
    >
    >
    > --
    > Mark L. Ferguson
    > FAQ for Windows Antispy http://www.geocities.com/marfer_mvp/FAQ_MSantispy.htm
    > "Mike O NOSPAM" <emroc@samlink.com> wrote in message news:2B79C324-C933-4C3E-9772-0AA237D58F3B@microsoft.com...
    > >
    > > Hello, would appreciate any guidance on an information source and/or an
    > > answer to the following problem...mainly information source "how to"
    > > guidance.
    > >
    > > System: Win 2003 server, LAN with Client for networking, tcp/ip and file and
    > > printer sharing services enabled, linking 31 pc's running XP Pro. Two shared
    > > printers locally attached via 1284 parallel cables to LANetworked
    > > workstations/print server clients, e.g. printers are local to a ws client,
    > > not LAN attached and independently addressable. One printer's UNC resource
    > > name is reception\hp2200 PCL, the other is named sta1\hp2200 PCL.
    > >
    > > Original system configuration has half the user accounts on the clients
    > > printing to reception, the other half to sta1. No problems exist in printing
    > > to either printers over the LAN by any client whom wishes to print. They can
    > > do so with the original default printer configured for the logged in user
    > > account on that particular ws.
    > >
    > > Problem: Can not get "Add a Printer" wizard to allow the addition of the
    > > other printer to the client pc under any logged in user account, including
    > > administrator.
    > >
    > > Example: If a client pc and logged in user is configured for
    > > reception\hp2200 pcl as the default printer and simply wants to add
    > > sta1\hp2200 pcl to its available printers, the procedure is blocked from
    > > being implemented.
    > >
    > > If a User logs in to the workstation pc, calls up the printer /faxes applet,
    > > selects add a printer wizard, then runs through the steps required, up to the
    > > point of Browse for Printers and then selects the other printer to install,
    > > we are prevented at this point. Instead of getting the next "do you want to
    > > make this your default printer" step, we get a log in dialog box requesting a
    > > user name and password.
    > >
    > > The systems owner tried various names and passwords (I assume he tried the
    > > admin log in as well) with no success in getting past the log in dialog box
    > > and adding the printer.
    > >
    > > Is this password request normal for add a printer wizard in XP?
    > >
    > > Is this password request normal if Server 2003 is dictating printer
    > > allocation or has locked down this user function?
    > >
    > > Is this a Group/user account policy or permissions settings issue?
    > >
    > > How do we get around this password situation in order to add the other
    > > printer?
    > >
    > > Any thoughts on the matter would be appreciated. Please email me if you like.
    > >
    >
    >
    >
  3. Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

    As a past MVP (for 10 years), I kept notes on various common issues. Since I have done this for XP since its beta, I have a site
    with a collection of my FAQ's, available to put in my clipboard, and paste into a news post or chat. I also keep an extensive
    collection of Bookmarks, and I know well how to search the KBase.

    http://www.geocities.com/marfer_mvp

    http://www.geocities.com/marfer_mvp/bookmark.htm

    http://www.geocities.com/marfer_mvp/kbquery.htm

    Advanced Search Options:
    http://support.microsoft.com/search/?adv=1&spid=1173

    Columnist Charlie Russel recently published a collection of FAQ sites for XP. (I was pleased to see my site listed)

    Frequently Asked Questions about Windows XP FAQs:
    http://www.microsoft.com/windowsxp/using/helpandsupport/expert/russel_04nov23.mspx


    --
    Mark L. Ferguson
    FAQ for Windows Antispy http://www.geocities.com/marfer_mvp/FAQ_MSantispy.htm
    "Mike O NOSPAM" <emroc@samlink.com> wrote in message news:223BE753-35C9-4C82-B20C-BD455F2CCBF1@microsoft.com...
    > Thanks Mark.
    >
    > I appreciate the resource links. I'll look at them today.
    >
    > I am curious? Do you have some method of searching for all those listings
    > or is it just years of experience in TS'ing MS user problems and you"ve got a
    > photographic memory :-). I ask because I'm trying to become more self
    > sufficient and knowledgable in this career field.
    >
    >
    >
    > "Mark L. Ferguson" wrote:
    >
    >> JSI Tip 4552. You cannot add and-or see printers in Windows 2000:
    >> http://www.jsifaq.com/SUBJ/tip4500/rh4552.htm
    >>
    >> Focus On Printers and Windows XP:
    >> http://microsoft.com/windowsxp/expertzone/focuson/printers.asp
    >>
    >> 314073 - How to troubleshoot network printing problems in Windows XP:
    >> http://support.microsoft.com/default.aspx?scid=kb;en-us;314073&Product=winxp
    >>
    >> HOW TO Find a Printer in Active Directory and Set Up a Connection in Windows XP:
    >> http://support.microsoft.com/default.aspx?scid=kb;en-us;305609
    >>
    >> Set Up Printer Sharing:
    >> http://www.microsoft.com/hardware/broadbandnetworking/10_concept_printer_share.mspx
    >>
    >> Printing scripts:
    >> http://www.microsoft.com/technet/scriptcenter/resources/qanda/printing.mspx
    >>
    >>
    >>
    >> --
    >> Mark L. Ferguson
    >> FAQ for Windows Antispy http://www.geocities.com/marfer_mvp/FAQ_MSantispy.htm
    >> "Mike O NOSPAM" <emroc@samlink.com> wrote in message news:2B79C324-C933-4C3E-9772-0AA237D58F3B@microsoft.com...
    >> >
    >> > Hello, would appreciate any guidance on an information source and/or an
    >> > answer to the following problem...mainly information source "how to"
    >> > guidance.
    >> >
    >> > System: Win 2003 server, LAN with Client for networking, tcp/ip and file and
    >> > printer sharing services enabled, linking 31 pc's running XP Pro. Two shared
    >> > printers locally attached via 1284 parallel cables to LANetworked
    >> > workstations/print server clients, e.g. printers are local to a ws client,
    >> > not LAN attached and independently addressable. One printer's UNC resource
    >> > name is reception\hp2200 PCL, the other is named sta1\hp2200 PCL.
    >> >
    >> > Original system configuration has half the user accounts on the clients
    >> > printing to reception, the other half to sta1. No problems exist in printing
    >> > to either printers over the LAN by any client whom wishes to print. They can
    >> > do so with the original default printer configured for the logged in user
    >> > account on that particular ws.
    >> >
    >> > Problem: Can not get "Add a Printer" wizard to allow the addition of the
    >> > other printer to the client pc under any logged in user account, including
    >> > administrator.
    >> >
    >> > Example: If a client pc and logged in user is configured for
    >> > reception\hp2200 pcl as the default printer and simply wants to add
    >> > sta1\hp2200 pcl to its available printers, the procedure is blocked from
    >> > being implemented.
    >> >
    >> > If a User logs in to the workstation pc, calls up the printer /faxes applet,
    >> > selects add a printer wizard, then runs through the steps required, up to the
    >> > point of Browse for Printers and then selects the other printer to install,
    >> > we are prevented at this point. Instead of getting the next "do you want to
    >> > make this your default printer" step, we get a log in dialog box requesting a
    >> > user name and password.
    >> >
    >> > The systems owner tried various names and passwords (I assume he tried the
    >> > admin log in as well) with no success in getting past the log in dialog box
    >> > and adding the printer.
    >> >
    >> > Is this password request normal for add a printer wizard in XP?
    >> >
    >> > Is this password request normal if Server 2003 is dictating printer
    >> > allocation or has locked down this user function?
    >> >
    >> > Is this a Group/user account policy or permissions settings issue?
    >> >
    >> > How do we get around this password situation in order to add the other
    >> > printer?
    >> >
    >> > Any thoughts on the matter would be appreciated. Please email me if you like.
    >> >
    >>
    >>
    >>
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