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Acer display problem

Last response: in Laptop Tech Support
January 12, 2013 10:32:05 PM

Acer Aspire 3680 laptop was dropped - the LCD has a leak but boots up displays fine on an external monitor. I bought a replacement LCD on eBay (supposed to be brand new) lights up but there is no display showing on the new screen - everything is still visible on the external monitor. Tried another video cable but that didn't help. I put the old LCD back in and can see Windows (Vista Home) in the what else could be wrong? The mobo has onboard video but if all is well on an external monitor wouldn't this indicate that the video chip is ok? (The drivers are all up to date). Thanks in advance for any help.

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Best solution

January 12, 2013 10:38:43 PM

Yes, if an external monitor works fine, than your GPU is fine. If it is under warranty, try contacting Acer. Either something (connector probably) is broken inside your laptop, or you just got really unlucky and got dead displays.
a c 249 D Laptop
February 23, 2013 4:34:03 PM

Best answer selected by Brett928S2.