My husband's laptop has stopped connecting to the interview. It finds our home wifi network but icon shows "acquiring network address". I was advised to go to ipconfig to obtain ip info on that computer. When I went to ipconfig I got the following error message:
"An internal error occurred: A device attached to the system in not functioning. Please contact Microsoft Product Support Service for further help. Additional information: Unknown media status code."
Can someone explain this message to me. The computer is an IBM Thinkpad T42 operating on Windows XP.