Error copying files to a CD

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

A friend of mine has an HP Pavilion with Windows XP SP1. She has always
experienced a problem when copying files to a CD. When files to be copied
have been selected, she must log out and log back in to complete the copy
process. Upon logging back in, a balloon pops up saying there are files to
be copied. She then clicks the balloon and the files are copied to the CD.
Based solely upon hearing the symptoms with no access to the PC, somebody
told her it was due to an incompatible copy program. Does that sound right?
What should she do to research and correct the problem? Thanks for any help.

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Jaymon, thank you for the information. The answer to her problem is probably
in there somewhere. Finding it is the rub. The odd thing is that I have
copied files to CD using another PC with hardware and software specs that
originally were almost identical to hers. It has always worked fine, but
hers never has. Curt

"Jaymon" wrote:

> Might need a brush up, see link below:
> http://aumha.org/win5/a/xpcd.php
>
> j;-)
>
> "CurtB" wrote:
>
> > A friend of mine has an HP Pavilion with Windows XP SP1. She has always
> > experienced a problem when copying files to a CD. When files to be copied
> > have been selected, she must log out and log back in to complete the copy
> > process. Upon logging back in, a balloon pops up saying there are files to
> > be copied. She then clicks the balloon and the files are copied to the CD.
> > Based solely upon hearing the symptoms with no access to the PC, somebody
> > told her it was due to an incompatible copy program. Does that sound right?
> > What should she do to research and correct the problem? Thanks for any help.