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Black Screen before log in screen on Laptop, Help?

  • Games
  • Laptops
Last response: in Laptop Tech Support
January 19, 2013 3:03:12 PM

I had been playing a game and speaking to my friends on skype. After installing a new game from a trusted source, I was told to restart the computer. I did so. When restarting, after the windows symbol, it goes to a black screen with the mouse cursor.
I can launch the computer through safe mode and I have deleted all the things I had before the shutdown. I have virus scanned, found nothing, and did a system restore. Still, nothing. I have removed the battery pack and tried to have it cool down for 60 seconds. Nothing. I don't have any cables or any USBs in use. I normally have a headset, wireless mouse, and printer cable plugged in.
Im not sure if it this should be happening, but one of the three lights on my laptop is blinking.

More about : black screen log screen laptop

January 19, 2013 3:29:48 PM

Scan complete system with superantispyware pro (trial) many options given to fix that issue .
a b D Laptop
January 19, 2013 3:34:31 PM

go into safe mode and use msconfig see what loaded in start up programs. it could be that the game lancher or the game put in a program that causing the anti virus program to hang/fight. may want to turn everything off in startup and see if the error stops.