Archived from groups: microsoft.public.windowsxp.help_and_support (
More info?)
Running memtest86 might be helpful. At the very least it would
confirm the MS test results.
If you have an XP installation disk, as opposed to a recovery
CD, you might want to try a repair installation. Take a look
here for the procedure:
http://www.michaelstevenstech.com/XPrepairinstall.htm
Good luck
Nepatsfan
Viviank wrote:
> Thanks for all your input. I think that I will post over in
> hardware. I did look in the event viewer and the only error
> I see is the print port scanner driver service failed to
> start due to the following err: The service cannot be
> started, either because it is desabled or because it has no
> enabled devices associated with it. BUT, my boot up
> problems happen about every other time I boot up and I have
> that error everytime I boot up, whether I blue screen or
> not.
>
> No the Stop error did not reference any .sys files, I guess
> that would have made things to easy for me.
>
> I did download the microsoft memory checker, and my memory
> checked out okay. Do you recommend that I use the other
> memory checker that you linked rather than microsofts?
>
> I screwed around with the scanner quite some time ago.
> Problem is, since I'm not the person who usually boots up
> the computer, I didn't find out about the error until system
> restore was no longer a viable option. And unfortunately,
> the problem that I ran into was that the scanner was not
> compatible with xp, I used the scanner on my old computer,
> so that's why I don't have it hooked up. I never could get
> it to work properly. I'm still not sure the scanner is the
> problem.
>
> I REALLY have trouble going into safe mode, it blue screens
> a lot when I do that.
>
> I have run a disk check, but it checked out okay.
>
> Thanks for your help. If I spend too much time, I'm going
> to put the disk in that restores everything to a brand new
> state, but that's a last resort.
>
> Thanks again.
>
> Viviank
>
> "Nepatsfan" wrote:
>
>> Answered inline.
>>
>> Viviank wrote:
>>> Thanks for your response. I won't worry about the
>>> duplicate entries. I took your advice and I can read my
>>> blue screen now. I've read your link, but still can't
>>> figure out what is causing the problem. My error is
>>>
>>> PAGE_FAULT_IN_NONPAGED_AREA
>>> (OXF86EEF12, OX00000000, OXF86ADOS1, OX00000000)
>>>
>>> I suspect my problem might be a digital research scanner I
>>> tried to install, but I really thought I removed everything
>>> there. It does not show up any longer in my device
>>> manager. Is there anywhere else that this scanner might be
>>> lurking and causing me problems. Thanks in advance.
>>>
>>> Vivian
>>
>> FYI, here's what Microsoft has to say about that error
>> message:
>>
>>
http://msdn.microsoft.com/library/default.asp?url=/library/en-us/ddtools/hh/ddtools/BCCodes_db6acb86-ecd5-449e-9b98-e0360a4f1498.xml.asp
>>
>> We'll get back to this article later but first, a few
>> questions:
>>
>> 1. On the blue screen, were there any files mentioned?
>> Something ending with .sys maybe? What is the exact message?
>>
>> 2. What installation files did you use when you tried to
>> install the scanner? Were they specifically written for use
>> with Windows XP? If they weren't supplied with the scanner
>> where did you get them?
>>
>> 3. When did you try to install the scanner? If it was
>> recently, say within the last few days, have you considered
>> using System Restore to take your computer back to a time
>> before the installation? In case you're not familiar with
>> System Restore, here's an article with more info:
>>
>> How to restore the operating system to a previous state in
>> Windows XP
>>
http://support.microsoft.com/kb/306084
>>
>> 4. Did you look in Event Viewer to see if there were any
>> errors or warnings listed that could be related to your
>> problem?
>>
>> If you can't find an obvious source for this problem then
>> you might want to do the following:
>>
>> First, post your question with as much detail as you can to
>> the Windows XP Hardware newsgroup. Use a title which
>> describes the problem.
>> PAGE_FAULT_IN_NONPAGED_AREA might cover it.
>>
>> Next, try some of the suggestions in the Microsoft article.
>> For instance download and run memtest86 from this location:
>> http://www.memtest86.com/. To run chkdsk, do the following:
>>
>> Go to Start ->Run and enter cmd.exe in the Open box.
>> Click OK.
>> In the command prompt window enter chkdsk C:\ /r /f and hit
>> Enter.
>> You'll have to reboot your computer to complete the
>> procedure so hit Y when asked.
>>
>> Finally, if you find yourself spending more than a few hours
>> trying to solve this problem, and you decide to take your
>> computer somewhere to have it repaired, make sure that you
>> have backed up all of your important data files. Make sure
>> you have all the media necessary to reinstall your software
>> applications. I've heard too many horror stories from people
>> whose systems were wiped clean and restored to their
>> original factory state with no warning by repair shops.
>>
>> Nepatsfan
>>
>>>>
>>>> Little picture answer:
>>>> Your Pentium 4 processor supports Hyper-Threading. That's
>>>> why you see two entries in Device Manager. Take a look
>>>> towards the bottom of this article for more details:
>>>>
>>>> Verifying Hyper-Threading Technology in Windows XP Device
>>>> Manager
>>>>
http://support.intel.com/support/processors/pentium4/sb/CS-017371.htm
>>>>
>>>> Big picture answer:
>>>> Go to Start -> Control Panel -> System.
>>>> In System Properties, click on the Advanced tab.
>>>> On the Advanced tab, click on "Settings" in the Startup
>>>> and Recovery section.
>>>> In the System Failure section uncheck Automatically
>>>> Restart. Click OK twice.
>>>> Now when a blue screen is displayed it will stay until you
>>>> restart you computer.
>>>> Make note of any relevant info and take a look at this
>>>> site to troubleshoot the error message:
>>>>
>>>>
http://aumha.org/win5/kbestop.htm
>>>>
>>>> Good luck
>>>>
>>>> Nepatsfan