outlook express has encountered a problem

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

help! When I try to open most of my e-mail links I get the message "Outlook
Express has encountered a problem and needs to close. Sorry for the
inconvenience. More Info App name-msimn.exe mod name- casmf.dll tech info
file included in error report.
C~\DOCUM~1\OWNER\LOCALS~1\TEMP\e98e_appcompat.txt" then promptly crashes. I
also get that message in IEthe first time I open it. Do I have to reinstall
them both to get rid of the problem? I have windows XP SP2
2 answers Last reply
More about outlook express encountered problem
  1. Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

    Looks like Spyware to me.

    I would begin by running Ad-aware.
    http://www.lavasoft.de/ms/index.htm

    After downloading and installing Ad-Aware SE check for latest updates before
    running.
    (Preferably in Safe Mode with System Restore turned off.)

    There is more info at these web pages
    http://securityresponse.symantec.com/avcenter/venc/data/adware.casinoclient.html
    and
    http://answers.google.com/answers/threadview?id=538108

    --
    Michael

    "docbrady" <docbrady@discussions.microsoft.com> wrote in message
    news:48FD7739-56BE-4017-A90E-245065487109@microsoft.com...
    > help! When I try to open most of my e-mail links I get the message
    > "Outlook
    > Express has encountered a problem and needs to close. Sorry for the
    > inconvenience. More Info App name-msimn.exe mod name- casmf.dll tech
    > info
    > file included in error report.
    > C~\DOCUM~1\OWNER\LOCALS~1\TEMP\e98e_appcompat.txt" then promptly crashes.
    > I
    > also get that message in IEthe first time I open it. Do I have to
    > reinstall
    > them both to get rid of the problem? I have windows XP SP2
  2. Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

    casmf.dll is adware.

    eTrust Spyware Encyclopedia - CasClient
    http://www3.ca.com/securityadvisor/pest/pest.aspx?id=453094213

    Adware.CasinoClient
    http://securityresponse.symantec.com/avcenter/venc/data/adware.casinoclient.html

    --
    Hope this helps. Let us know.

    Wes
    MS-MVP Windows Shell/User

    In news:48FD7739-56BE-4017-A90E-245065487109@microsoft.com,
    docbrady <docbrady@discussions.microsoft.com> hunted and pecked:
    > help! When I try to open most of my e-mail links I get the message
    > "Outlook Express has encountered a problem and needs to close. Sorry for
    > the inconvenience. More Info App name-msimn.exe mod name- casmf.dll
    > tech info file included in error report.
    > C~\DOCUM~1\OWNER\LOCALS~1\TEMP\e98e_appcompat.txt" then promptly crashes.
    > I also get that message in IEthe first time I open it. Do I have to
    > reinstall them both to get rid of the problem? I have windows XP SP2
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