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outlook express has encountered a problem

Forum Windows XP : Windows XP General Discussion - outlook express has encountered a problem

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Anonymous   07-31-2005 at 01:35:02 AM

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

 

help! When I try to open most of my e-mail links I get the message "Outlook
Express has encountered a problem and needs to close. Sorry for the
inconvenience. More Info App name-msimn.exe mod name- casmf.dll tech info
file included in error report.
C~\DOCUM~1\OWNER\LOCALS~1\TEMP\e98e_appcompat.txt" then promptly crashes. I
also get that message in IEthe first time I open it. Do I have to reinstall
them both to get rid of the problem? I have windows XP SP2

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Anonymous   07-31-2005 at 02:02:30 AM
- 0 +

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

 

Looks like Spyware to me.

I would begin by running Ad-aware.
http://www.lavasoft.de/ms/index.htm

After downloading and installing Ad-Aware SE check for latest updates before
running.
(Preferably in Safe Mode with System Restore turned off.)

There is more info at these web pages
http://securityresponse.symantec.c [...] lient.html
and
http://answers.google.com/answers/threadview?id=538108

--
Michael

"docbrady" <docbrady@discussions.microsoft.com> wrote in message
news:48FD7739-56BE-4017-A90E-245065487109@microsoft.com...
> help! When I try to open most of my e-mail links I get the message
> "Outlook
> Express has encountered a problem and needs to close. Sorry for the
> inconvenience. More Info App name-msimn.exe mod name- casmf.dll tech
> info
> file included in error report.
> C~\DOCUM~1\OWNER\LOCALS~1\TEMP\e98e_appcompat.txt" then promptly crashes.
> I
> also get that message in IEthe first time I open it. Do I have to
> reinstall
> them both to get rid of the problem? I have windows XP SP2

Reply to Anonymous
Anonymous   07-31-2005 at 06:58:39 PM
- 0 +

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

 

casmf.dll is adware.

eTrust Spyware Encyclopedia - CasClient
http://www3.ca.com/securityadvisor [...] =453094213

Adware.CasinoClient
http://securityresponse.symantec.c [...] lient.html

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In news:48FD7739-56BE-4017-A90E-245065487109@microsoft.com,
docbrady <docbrady@discussions.microsoft.com> hunted and pecked:
> help! When I try to open most of my e-mail links I get the message
> "Outlook Express has encountered a problem and needs to close. Sorry for
> the inconvenience. More Info App name-msimn.exe mod name- casmf.dll
> tech info file included in error report.
> C~\DOCUM~1\OWNER\LOCALS~1\TEMP\e98e_appcompat.txt" then promptly crashes.
> I also get that message in IEthe first time I open it. Do I have to
> reinstall them both to get rid of the problem? I have windows XP SP2

Reply to Anonymous
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