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Guest
Guest
Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)
Neighbor's Dell 8250 PC. XP Home. Comcast. Linksys WRT54GS. Cleaned the
PC a month ago, installed Norton 2005, WiFi setup on her new Dell
laptop (also running XP Home), shared the printer, everything worked
GREAT until she got hit with a NASTY piece of malware. Popups like mad
.... she soon discovered she could no longer print from the laptop. I
Installed Microsoft Antispyware, found and cleaned some stuff. Then
rand Trend Micro's online spyware scan, found even more. Popups gone,
system is stable, but we still cannot print via the laptop. Printer is
shared properly and operating normally via the desktop.
Checked USENET and Microsoft.com - began suspecting Windows Firewall
was compromised. It was OFF (and I know it had been ON before), all
settings were dimmed out, message @ top: "For your security, some
settings are controlled by Group Policy." User is a local
administrator. Can't run Policy Editor in XP Home, but I found
reference to PolicySettings.xls, which has registry keys for every OS.
Saw reference to this key:
HKLM\Software\Policies\Microsoft\Windows\Network
Connections!NC_PersonalFirewallConfig
And found something similar, in the same area, enabled it, and was told
the Firewall service was not started, was asked to start it, did so,
and the firewall came on. Settings on the firewall config page are
still dimmed, but the firewall is ON, and "Don't allow exceptions" is
available (but unchecked). Exceptions are properly in place for File &
Printer Sharing.
When attempting to add the printer, she sees the workgroup fine, and
the host PC, but no printers appear under it.
Any ideas? Thanks in advance!
-kj-
kj99gt printer
Neighbor's Dell 8250 PC. XP Home. Comcast. Linksys WRT54GS. Cleaned the
PC a month ago, installed Norton 2005, WiFi setup on her new Dell
laptop (also running XP Home), shared the printer, everything worked
GREAT until she got hit with a NASTY piece of malware. Popups like mad
.... she soon discovered she could no longer print from the laptop. I
Installed Microsoft Antispyware, found and cleaned some stuff. Then
rand Trend Micro's online spyware scan, found even more. Popups gone,
system is stable, but we still cannot print via the laptop. Printer is
shared properly and operating normally via the desktop.
Checked USENET and Microsoft.com - began suspecting Windows Firewall
was compromised. It was OFF (and I know it had been ON before), all
settings were dimmed out, message @ top: "For your security, some
settings are controlled by Group Policy." User is a local
administrator. Can't run Policy Editor in XP Home, but I found
reference to PolicySettings.xls, which has registry keys for every OS.
Saw reference to this key:
HKLM\Software\Policies\Microsoft\Windows\Network
Connections!NC_PersonalFirewallConfig
And found something similar, in the same area, enabled it, and was told
the Firewall service was not started, was asked to start it, did so,
and the firewall came on. Settings on the firewall config page are
still dimmed, but the firewall is ON, and "Don't allow exceptions" is
available (but unchecked). Exceptions are properly in place for File &
Printer Sharing.
When attempting to add the printer, she sees the workgroup fine, and
the host PC, but no printers appear under it.
Any ideas? Thanks in advance!
-kj-
kj99gt printer