Archived from groups: microsoft.public.windowsxp.help_and_support,alt.windows-xp (
More info?)
Hi Jim,
Here are some troubleshooting tips for System Restore in Windows XP.
Go to Start - Run and type eventvwr.msc and press enter.
Click on System in the left pane.
Click the gray title "Source" at the top of the source name column in the right pane to
sort by source name, look for "sr" and "srservice".
Double click on each of these events, then click on the button below the two arrows in the
upper right corner. This will copy the event information to the clipboard. Paste the
information for each of the two event here. This will help us in diagnosing the problem.
System Restore Failures to restore:
http://bertk.mvps.org/html/srfail.html
System Restore fails to create an automatic restore point:
http://bertk.mvps.org/html/srauto.html
--
Regards,
Bert Kinney MS-MVP Shell/User
http://bertk.mvps.org
Jim wrote:
> System restore does not work on my PC. NEw hard drive and
> completely clean software restoration. There is no Adware
> or Spyware or Viruses. I've run Adaware, Spybot and
> Norton Anti-Virus full scan,. not to mention real time
> protection Zone Alarm and Norton Anti Virus has been on
> since before I went on line first time with the new hard
> drive.. System restore is on, but has NEVER succeeded in
> doing
> a restoration. It always ends with "Your computer cannot
> be restored...". Doesn't matter which or how many points
> I choose. The only exception to this is I have twice
> tried immediately after turning it off to delete old
> points and turning it on
> to create a new system checkpoint. I've done that twice
> and it worked each time. Whenever it fails I do turn it
> off and then on again to delete the checkpoints, but
> inevitably if I try it when there's been more than the
> initial checkpoint, it won't work. I had a number of
> occasions to do this over a couple days of reloading
> software.
>
> I used Norton GoBack for a while and it worked like
> a charm, however the latest version causes the
> computer to lock up when going into standby.
>
> Any suggestions as to what the source of this problem
> is? Is System Restore software notorious for its
> failures.
>
>
>
>
>
>
>
> On Mon, 1 Aug 2005 12:02:14 -0400, "Rick \"Nutcase\"
> Rogers" <rick@mvps.org> wrote:
>
>> Hi George,
>>
>> Once System Restore goes bad, the only thing you can do
>> is stop it and restart it. Start/run services.msc,
>> locate the SR service and doubleclick it. Click the stop
>> button, then set the startup type dropdown to disabled.
>> Click apply/ok, then reboot.
>>
>> Then, check the "System Volume Information folder" on
>> each drive (you may need to set folder options/view tab
>> to see hidden and system folders for this) and delete
>> any contents. Reverse the steps to restart it.
>>
>> Be forewarned that doing this removes all existing
>> restore points, but it doesn't really matter as they
>> weren't working anyways.
>>
>> If this does not help, follow these steps to reinstall
>> System Restore:
>>
>> Go to the Control Panel/Folder Options/View tab, set it
>> to "Show hidden files and folders" and "Show the
>> contents of system folders", then uncheck "Hide
>> protected operating system files [recommended]". Also
>> uncheck "Hide extensions for known file types".
>>
>> Then, open Windows Explorer from Start/All Programs and
>> go to the C:\Windows\Inf folder. Locate the sr.inf file,
>> right-click it and choose install.
>>
>> You may need to either insert your WinXP CD or know
>> where your I386 folder is located on the hard drive. You
>> may also need to know where the \ServicePackFiles folder
>> is (usually under the Windows directory).
Facebook
Twitter
Instagram