Microsoft telling me my xp is no good but I have the disc ..

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yar

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May 3, 2004
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I have just downloaded the validation software and it tells me my windows is
no good.

I called Microsoft and gave them prove that my cd is genuine.

However in the past my mother board broke and it was replaced and xp
reinstalled by the shop.

MS tells me that they have used the shop copy not mine and so I have to
reinstall windows losing everything or risk losing everything.

They tell me I can not install on my machine my product number to replace
the shops number and in effect even though I have paid MS for it that my
problem and so go away.

I can not believe this !, I can prove I have a copy and MS accepts this but
have told me to wipe my machine and start again.

Somebody please help me.
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

You'll have to perform a "Repair Install" using your
Product Key and the Windows XP CD that came
with it.

How to Perform a Windows XP Repair Install
http://www.michaelstevenstech.com/XPrepairinstall.htm

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User
Microsoft Newsgroups

-------------------------------------------------------------------------------------------

"yar" wrote:

| I have just downloaded the validation software and it tells me my windows is
| no good.
|
| I called Microsoft and gave them prove that my cd is genuine.
|
| However in the past my mother board broke and it was replaced and xp
| reinstalled by the shop.
|
| MS tells me that they have used the shop copy not mine and so I have to
| reinstall windows losing everything or risk losing everything.
|
| They tell me I can not install on my machine my product number to replace
| the shops number and in effect even though I have paid MS for it that my
| problem and so go away.
|
| I can not believe this !, I can prove I have a copy and MS accepts this but
| have told me to wipe my machine and start again.
|
| Somebody please help me.
 
C

ChrisC

Distinguished
Sep 15, 2002
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0
18,530
Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Hi, use this http://www.majorgeeks.com/download2745.html and you will not
have to repair nor install...
ChrisC
"Carey Frisch [MVP]" <cnfrisch@nospamgmail.com> wrote in message
news:eivlaoCmFHA.3304@tk2msftngp13.phx.gbl...
> You'll have to perform a "Repair Install" using your
> Product Key and the Windows XP CD that came
> with it.
>
> How to Perform a Windows XP Repair Install
> http://www.michaelstevenstech.com/XPrepairinstall.htm
>
> --
> Carey Frisch
> Microsoft MVP
> Windows XP - Shell/User
> Microsoft Newsgroups
>
> -------------------------------------------------------------------------------------------
>
> "yar" wrote:
>
> | I have just downloaded the validation software and it tells me my
> windows is
> | no good.
> |
> | I called Microsoft and gave them prove that my cd is genuine.
> |
> | However in the past my mother board broke and it was replaced and xp
> | reinstalled by the shop.
> |
> | MS tells me that they have used the shop copy not mine and so I have to
> | reinstall windows losing everything or risk losing everything.
> |
> | They tell me I can not install on my machine my product number to
> replace
> | the shops number and in effect even though I have paid MS for it that my
> | problem and so go away.
> |
> | I can not believe this !, I can prove I have a copy and MS accepts this
> but
> | have told me to wipe my machine and start again.
> |
> | Somebody please help me.
>
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Wrong. You cannot change the Product Key since the pirated
version was installed using a Volume License CD. A Retail
Product Key will only work if the installation was performed
using a Retail Windows XP CD.

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User
Microsoft Newsgroups

-------------------------------------------------------------------------------------------

"ChrisC" wrote:

| Hi, use this http://www.majorgeeks.com/download2745.html and you will not
| have to repair nor install...
| ChrisC
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

yar wrote:
> I have just downloaded the validation software and it tells me my windows is
> no good.
>
> I called Microsoft and gave them prove that my cd is genuine.
>
> However in the past my mother board broke and it was replaced and xp
> reinstalled by the shop.
>
> MS tells me that they have used the shop copy not mine and so I have to
> reinstall windows losing everything or risk losing everything.
>
> They tell me I can not install on my machine my product number to replace
> the shops number and in effect even though I have paid MS for it that my
> problem and so go away.
>
> I can not believe this !, I can prove I have a copy and MS accepts this but
> have told me to wipe my machine and start again.
>
> Somebody please help me.
>
>


If this applies:

The Product Key Used to Install Windows Is Invalid
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q326904

You need to use your _legitimate_ copy of WinXP Pro to perform a
repair (a.k.a. in-place upgrade) installation, using your original CD
and Product Key.

How to Perform an In-Place Upgrade of Windows XP
http://support.microsoft.com/directory/article.asp?ID=KB;EN-US;Q315341

Oh, and I'd suggest that you don't do any business with that shop in
the future; they seem to be rather dishonest.


--

Bruce Chambers

Help us help you:
http://dts-l.org/goodpost.htm
http://www.catb.org/~esr/faqs/smart-questions.html

You can have peace. Or you can have freedom. Don't ever count on having
both at once. - RAH
 
C

ChrisC

Distinguished
Sep 15, 2002
39
0
18,530
Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Hi Carey, is that an actual issue for the versions of OS preventing it from
being done or is the EULA?
ChrisC
"Carey Frisch [MVP]" <cnfrisch@nospamgmail.com> wrote in message
news:u2Iu%23ZDmFHA.1416@TK2MSFTNGP09.phx.gbl...
> Wrong. You cannot change the Product Key since the pirated
> version was installed using a Volume License CD. A Retail
> Product Key will only work if the installation was performed
> using a Retail Windows XP CD.
>
> --
> Carey Frisch
> Microsoft MVP
> Windows XP - Shell/User
> Microsoft Newsgroups
>
> -------------------------------------------------------------------------------------------
>
> "ChrisC" wrote:
>
> | Hi, use this http://www.majorgeeks.com/download2745.html and you will
> not
> | have to repair nor install...
> | ChrisC
>
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Has nothing to do with the EULA, but it depends entirely on the
Windows XP installation version CD used to originally install.

Examples:

1. "Full Retail Version" of XP can only accept "Full Retail" Product Keys.
2. "Upgrade Retail Version" will only accept "Upgrade Retail" Product Keys.
3. "OEM Versions" only accept "OEM" Product keys.
4. "Volume Licensing Versions" only accept "Volume Licensing" Product Keys.

Therefore:

If someone were to install an illegal, pirated "Volume License Version",
you cannot change the Product Key using a "Full Retail", "Retail Upgrade",
or "OEM" Product Key. You would have to use a "Volume License"
Product Key, but you have to purchase a minimum of five (5), which makes
no sense to a person who only needs one Product Key.

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User
Microsoft Newsgroups

-------------------------------------------------------------------------------------------

"ChrisC" wrote:

| Hi Carey, is that an actual issue for the versions of OS preventing it from
| being done or is the EULA?
| ChrisC
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Chris wrote:
> Hi Carey, is that an actual issue for the versions of OS preventing it from
> being done or is the EULA?


The EULA's irrelevant here; this is purely a technical issue.

Product Keys are bound to the specific type and language of
CD/license (OEM, Volume, retail, full, or Upgrade) with which they are
purchased. For example, a WinXP Home OEM Product Key won't work for any
retail version of WinXP Home, or for any version of WinXP Pro, and vice
versa. An upgrade's Product Key cannot be used with a full version CD,
and vice versa. An OEM Product Key will not work to install a retail
product. An Italian Product Key will not work with an English CD.
Bottom line: Product Keys and CD types cannot be mixed & matched.


--

Bruce Chambers

Help us help you:
http://dts-l.org/goodpost.htm
http://www.catb.org/~esr/faqs/smart-questions.html

You can have peace. Or you can have freedom. Don't ever count on having
both at once. - RAH
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

On Wed, 03 Aug 2005 19:11:43 -0600, Bruce Chambers
<bchambers@cable0ne.n3t> wrote:

>Chris wrote:
>> Hi Carey, is that an actual issue for the versions of OS preventing it from
>> being done or is the EULA?
>
>
> The EULA's irrelevant here; this is purely a technical issue.
>
> Product Keys are bound to the specific type and language of
>CD/license (OEM, Volume, retail, full, or Upgrade) with which they are
>purchased. For example, a WinXP Home OEM Product Key won't work for any
>retail version of WinXP Home, or for any version of WinXP Pro, and vice
>versa. An upgrade's Product Key cannot be used with a full version CD,
>and vice versa. An OEM Product Key will not work to install a retail
>product. An Italian Product Key will not work with an English CD.
>Bottom line: Product Keys and CD types cannot be mixed & matched.

Why I was able to change my oem key on my emachine?
My key that was preinstalled is emachine keys that they use to install
on all their machines which is a vlk. I was able to change it to the
back of the machine and activate it. Which is an oem key.

Greg Ro
 
C

ChrisC

Distinguished
Sep 15, 2002
39
0
18,530
Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Hi, ok thx to you both....
ChrisC
"Bruce Chambers" <bchambers@cable0ne.n3t> wrote in message
news:OaHj8FJmFHA.708@TK2MSFTNGP09.phx.gbl...
> Chris wrote:
>> Hi Carey, is that an actual issue for the versions of OS preventing it
>> from being done or is the EULA?
>
>
> The EULA's irrelevant here; this is purely a technical issue.
>
> Product Keys are bound to the specific type and language of CD/license
> (OEM, Volume, retail, full, or Upgrade) with which they are purchased. For
> example, a WinXP Home OEM Product Key won't work for any retail version of
> WinXP Home, or for any version of WinXP Pro, and vice versa. An upgrade's
> Product Key cannot be used with a full version CD, and vice versa. An OEM
> Product Key will not work to install a retail product. An Italian Product
> Key will not work with an English CD. Bottom line: Product Keys and CD
> types cannot be mixed & matched.
>
>
> --
>
> Bruce Chambers
>
> Help us help you:
> http://dts-l.org/goodpost.htm
> http://www.catb.org/~esr/faqs/smart-questions.html
>
> You can have peace. Or you can have freedom. Don't ever count on having
> both at once. - RAH
 
C

ChrisC

Distinguished
Sep 15, 2002
39
0
18,530
Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Hi again, thing is I know that you can take a 'so called', corporate key,
not my defination ok? and using a key changer change it to that of a XP
Upgrade one....
ChrisC
"Greg Ro" <webworm11@yes.lycos.com> wrote in message
news:OTHSLQPmFHA.1232@TK2MSFTNGP15.phx.gbl...
> On Wed, 03 Aug 2005 19:11:43 -0600, Bruce Chambers
> <bchambers@cable0ne.n3t> wrote:
>
>>Chris wrote:
>>> Hi Carey, is that an actual issue for the versions of OS preventing it
>>> from
>>> being done or is the EULA?
>>
>>
>> The EULA's irrelevant here; this is purely a technical issue.
>>
>> Product Keys are bound to the specific type and language of
>>CD/license (OEM, Volume, retail, full, or Upgrade) with which they are
>>purchased. For example, a WinXP Home OEM Product Key won't work for any
>>retail version of WinXP Home, or for any version of WinXP Pro, and vice
>>versa. An upgrade's Product Key cannot be used with a full version CD,
>>and vice versa. An OEM Product Key will not work to install a retail
>>product. An Italian Product Key will not work with an English CD.
>>Bottom line: Product Keys and CD types cannot be mixed & matched.
>
> Why I was able to change my oem key on my emachine?
> My key that was preinstalled is emachine keys that they use to install
> on all their machines which is a vlk. I was able to change it to the
> back of the machine and activate it. Which is an oem key.
>
> Greg Ro
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Greg Ro wrote:
>
>
> Why I was able to change my oem key on my emachine?
> My key that was preinstalled is emachine keys that they use to install
> on all their machines which is a vlk. I was able to change it to the
> back of the machine and activate it. Which is an oem key.
>
> Greg Ro


Do you have some kind of documentation stating that eMachines uses a
Volume Licensed version for their initial installations? Why wouldn't
they follow the practice of normal OEMs and simply use a drive image
originally created from their own specific OEM media?


--

Bruce Chambers

Help us help you:
http://dts-l.org/goodpost.htm
http://www.catb.org/~esr/faqs/smart-questions.html

You can have peace. Or you can have freedom. Don't ever count on having
both at once. - RAH
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

On Fri, 05 Aug 2005 08:08:45 -0600, Bruce Chambers
<bchambers@cable0ne.n3t> wrote:

>
> Do you have some kind of documentation stating that eMachines uses a
>Volume Licensed version for their initial installations? Why wouldn't
>they follow the practice of normal OEMs and simply use a drive image
>originally created from their own specific OEM media?

Don't need to. Microsoft Mike already said this
Oem companies use volume licenses key to install on their machines.

I did some testing the image key does not require activation by the
way on an emachine.

Greg Ro
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

"Greg Ro" <webworm11@yes.lycos.com> wrote in message
news:%23sXEG3fmFHA.1048@tk2msftngp13.phx.gbl...
> On Fri, 05 Aug 2005 08:08:45 -0600, Bruce Chambers
> <bchambers@cable0ne.n3t> wrote:
>
>>
>> Do you have some kind of documentation stating that eMachines uses a
>>Volume Licensed version for their initial installations? Why wouldn't
>>they follow the practice of normal OEMs and simply use a drive image
>>originally created from their own specific OEM media?
>
> Don't need to. Microsoft Mike already said this
> Oem companies use volume licenses key to install on their machines.
>
> I did some testing the image key does not require activation by the
> way on an emachine.
>
> Greg Ro


Greg;

eMachines computers *DO* require activation. They each ship with a
unique key affixed to the case, and this number is required to be entered
into the activation screen.

Bobby
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

On Fri, 5 Aug 2005 18:52:17 -0500, "Shenan Stanley"
<newshelper@gmail.com> wrote:

>Greg Ro wrote:
>> I did some testing the image key does not require activation by the
>> way on an emachine.
>
>That does not equate to Volume License only - BTW.
>
>--
>Shenan Stanley
> MS-MVP

I going by what Mike B said. He told people in another post.
That most companies use volume license keys to install on computers
they are going to resale. This is usually why you don't need to
activate some computers when you bring them home.


Greg Ro
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Greg Ro wrote:
> I did some testing the image key does not require activation by the
> way on an emachine.

> That does not equate to Volume License only - BTW.

> I going by what Mike B said. He told people in another post.
> That most companies use volume license keys to install on computers
> they are going to resale. This is usually why you don't need to
> activate some computers when you bring them home.

Windows OEM licenses are legally bound to the machine on which they are
installed. These pre-installed Windows OEMs are usually "activated" during
the build process; although, many large computer manufacturers use a
different system of "activation" in which activation is locked to the BIOS
instead of going to Microsoft after installation.

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

On Fri, 5 Aug 2005 19:03:31 -1000, "NoNoBadDog!"
<no_@spam_verizon.net> wrote:

>
>
>Greg;
>
> eMachines computers *DO* require activation. They each ship with a
>unique key affixed to the case, and this number is required to be entered
>into the activation screen.
>
>Bobby

Mine did not. I have model w2040 bought from wal-mart. I also have
the receipt. It come with xp sp1 on it.

Greg Ro
 
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