lost Internet access on new upgrades

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

I have a strange problem: whenever I update/upgrade an application software,
that application loses internet connectivity. I can still connect to the
internet (IE, other apps,). If I re-install the previous version of the app
that lost connection, then it has Internet connectivity.
I have run through all the spyware/virus/trojans/worms cleaning programs,
etc... and everytime the PC is clean. I am running WinXP Pro SP2 with all
the latest updates, Kaspersky AV, MS Anti Spyware beta, WinXP Firewall
behind a DSL modem that has its own firewall.
I suspect a registry entry or something that is set "wrong" causing this
strange problem.
Any help would be greatly appreciated.
1 answer Last reply
More about lost internet access upgrades
  1. Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

    -----BEGIN PGP SIGNED MESSAGE-----
    Hash: SHA1

    If you are using ZoneAlarm, then you need to tell it that the new
    version of the program can access the Internet.

    Ciao . . . C.Joseph

    That which a man buys too cheaply . . .
    He esteems too lightly

    tle wrote:
    > I have a strange problem: whenever I update/upgrade an application software,
    > that application loses internet connectivity. I can still connect to the
    > internet (IE, other apps,). If I re-install the previous version of the app
    > that lost connection, then it has Internet connectivity.
    > I have run through all the spyware/virus/trojans/worms cleaning programs,
    > etc... and everytime the PC is clean. I am running WinXP Pro SP2 with all
    > the latest updates, Kaspersky AV, MS Anti Spyware beta, WinXP Firewall
    > behind a DSL modem that has its own firewall.
    > I suspect a registry entry or something that is set "wrong" causing this
    > strange problem.
    > Any help would be greatly appreciated.
    >
    >
    -----BEGIN PGP SIGNATURE-----
    Version: GnuPG v1.4.1 (MingW32)
    Comment: Using GnuPG with Thunderbird - http://enigmail.mozdev.org

    iD8DBQFC8X0ncS8Xj8/ovHwRAgqZAJwKAFWGm9TxguiBY/vGw2AtLlDZNwCgw0Nd
    Qq4vsEXesD6hNwliIxV1Fg4=
    =8BNs
    -----END PGP SIGNATURE-----
Ask a new question

Read More

Internet Access Internet Connectivity Windows XP