Archived from groups: microsoft.public.windowsxp.help_and_support (
More info?)
My XP Home Edition was working fine up to a few months ago. The only problem
I seem to have is that the "HELP" function does not load up. It seems to
start the process, for about a few seconds, then it stop -- nothing happens.
I also noticed that "HELP" for Excel and MS Word is not loading up.
What may have happen: I loaded McAfee Anti-spy ware and at one point I may
have deleted some files [using McAfee Anti-spy] which McAfee indicated could
be "anti spy" programs. It may be these were the HELP files?
Does anyone out there know how to fix this? Can I reload XP again without
losing hard drive data or programs?
--
Thank you,
Al Andrews
"Will Denny" wrote:
> Hi
>
> Please see if the following article helps:
>
> "Error message when you install or start an MS-DOS or 16-bit Windows-based
> program"
>
http://support.microsoft.com/default.aspx?scid=kb;en-us;324767
>
> --
>
> Will Denny
> MS-MVP Windows Shell/User
> Please reply to the News Groups
>
>
> "Alan" <Alan@discussions.microsoft.com> wrote in message
> news:72889315-695D-40D7-B3B8-73130DCF385B@microsoft.com...
> >I now have a number of programs which used to work fine that bring up the
> > error message :
> >
> > "16 bit Windows subsystem
> > c:\windows\system32\autoexec.NT
> > The system file is not suitable for running ms-dos and microsoft windows
> > applications"
> >
> > Any clues where this problem has come from?
> > And how to fix it.
> > Thanks
>
>
>