only works in safe mode..otherwise just desktop background..

[Guest]

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

My computer starts but the only thing that appears is my desktop background.
No start menu or anything.

The last thing I did was install and run Avast anti-virus scan and AdAware.


It works in start mode and I tried to restore to an earlier point a few
times and to different checkpoints but they failed and "no changes were
made."

Please Help!

 

[jaime]

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Run AVAST in Safe Mode... get rid of your virus infection. Also run AdAware
and SpyBot in safe mode.



"April" wrote:

> My computer starts but the only thing that appears is my desktop background.
> No start menu or anything.
>
> The last thing I did was install and run Avast anti-virus scan and AdAware.
>
>
> It works in start mode and I tried to restore to an earlier point a few
> times and to different checkpoints but they failed and "no changes were
> made."
>
> Please Help!

 

[Guest]

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

You need to remove the virus(es) from your computer.

--
Ted Zieglar
"You can do it if you try."

"April" <April@discussions.microsoft.com> wrote in message
news:F902826D-2AF6-4ED4-A509-2890F0387A0E@microsoft.com...
> My computer starts but the only thing that appears is my desktop
background.
> No start menu or anything.
>
> The last thing I did was install and run Avast anti-virus scan and
AdAware.
>
>
> It works in start mode and I tried to restore to an earlier point a few
> times and to different checkpoints but they failed and "no changes were
> made."
>
> Please Help!