XP's fax adds blank page to scan

[Guest]

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

I have an Epson RX500 all-in-one. When I use the "copy to fax" in the Epson
Smart Panel, it sends the scan to XP's fax software. The fax preview shows
the page I scanned plus a blank page. It also faxes out the extra blank
page. Epson tech said it was XP, so I downloaded a trial version of another
fax software. This time the fax preview showed and faxed just one page as
it should.

Is there a setting somewhere in the XP fax software to take care of this?

Preston

 

[dl]

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

So assuming the Epsom has specific Fax software/drivers why are you using
the winxp Fax software

"Preston Andreas" <pandreas4205@sbcglobal.net> wrote in message
news:G_vIe.1024$3M4.258@newssvr27.news.prodigy.net...
> I have an Epson RX500 all-in-one. When I use the "copy to fax" in the
Epson
> Smart Panel, it sends the scan to XP's fax software. The fax preview shows
> the page I scanned plus a blank page. It also faxes out the extra blank
> page. Epson tech said it was XP, so I downloaded a trial version of
another
> fax software. This time the fax preview showed and faxed just one page as
> it should.
>
> Is there a setting somewhere in the XP fax software to take care of this?
>
> Preston
>
>