Microsoft Scanner and Camera Wizzard

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

You installed the Sony software and camera as per manu instructions?

"JoanInGA" <JoanInGA@discussions.microsoft.com> wrote in message
news:19F4D12F-E698-40F5-87AF-F978A6079B5F@microsoft.com...
> Just purchased a Soney - W7 Cyber SHot. When I pug the USB cable into the
> camera the camera reads 'USB Connect'. The Microsoft Scanner and Camera
> Wizard is supposed to open automaticaly . . . IT DOESN'T One post told me
to
> uninstall Real Player which I have done . . . still doesn't open. HELP!

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Your problem appears to be the same as another thread/ng post
So far there has been no resolution

"JoanInGA" <JoanInGA@discussions.microsoft.com> wrote in message
news:BBD81AFF-5DAE-4AD4-8A64-50A7C918A23D@microsoft.com...
> According to the Sony manual, the camera is a 'plug and play' device and
long
> as I have XP I do not have to do anything except connect the USB to the
> computer and the camera while both are turned on. I can retrieve the
photos
> directly from the camera by going to 'My Computer' in the 'Start' menue on
my
> pc and then clicking on the Sony icon, but it is a pain. My USB
connection
> is good and the camera diplays the 'USB Connect' on the LED . . . but as I
> said in my original message, my camera manual says that in Windows XP,
> Microsoft Sanner and Camera Wizard should open automatically when the
camera
> is attached and take me through the retrieving process and then give me
the
> option for erasing all uploaded pictures from the memory stick. The
wizard
> simply will not open. I have searched the Microsoft web site and Ihave
> contacted Sony and nobody can tell me why the Wizard does not open as it
> should.
>
> "DL" wrote:
>
> > You installed the Sony software and camera as per manu instructions?
> >
> > "JoanInGA" <JoanInGA@discussions.microsoft.com> wrote in message
> > news:19F4D12F-E698-40F5-87AF-F978A6079B5F@microsoft.com...
> > > Just purchased a Soney - W7 Cyber SHot. When I pug the USB cable into
the
> > > camera the camera reads 'USB Connect'. The Microsoft Scanner and
Camera
> > > Wizard is supposed to open automaticaly . . . IT DOESN'T One post
told me
> > to
> > > uninstall Real Player which I have done . . . still doesn't open.
HELP!
> >
> >
> >

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

DL . . . thanks for your help. I found a solution through a microsoft chat
room and it worked! You may pass this on to others:
www.microsoft.com/downloads/detail [...] laylang=en

"DL" wrote:

> Your problem appears to be the same as another thread/ng post
> So far there has been no resolution
>
> "JoanInGA" <JoanInGA@discussions.microsoft.com> wrote in message
> news:BBD81AFF-5DAE-4AD4-8A64-50A7C918A23D@microsoft.com...
> > According to the Sony manual, the camera is a 'plug and play' device and
> long
> > as I have XP I do not have to do anything except connect the USB to the
> > computer and the camera while both are turned on. I can retrieve the
> photos
> > directly from the camera by going to 'My Computer' in the 'Start' menue on
> my
> > pc and then clicking on the Sony icon, but it is a pain. My USB
> connection
> > is good and the camera diplays the 'USB Connect' on the LED . . . but as I
> > said in my original message, my camera manual says that in Windows XP,
> > Microsoft Sanner and Camera Wizard should open automatically when the
> camera
> > is attached and take me through the retrieving process and then give me
> the
> > option for erasing all uploaded pictures from the memory stick. The
> wizard
> > simply will not open. I have searched the Microsoft web site and Ihave
> > contacted Sony and nobody can tell me why the Wizard does not open as it
> > should.
> >
> > "DL" wrote:
> >
> > > You installed the Sony software and camera as per manu instructions?
> > >
> > > "JoanInGA" <JoanInGA@discussions.microsoft.com> wrote in message
> > > news:19F4D12F-E698-40F5-87AF-F978A6079B5F@microsoft.com...
> > > > Just purchased a Soney - W7 Cyber SHot. When I pug the USB cable into
> the
> > > > camera the camera reads 'USB Connect'. The Microsoft Scanner and
> Camera
> > > > Wizard is supposed to open automaticaly . . . IT DOESN'T One post
> told me
> > > to
> > > > uninstall Real Player which I have done . . . still doesn't open.
> HELP!
> > >
> > >
> > >
>
>
>

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

JoanInGA,
Glad to be of help.
Best,
Treeman

--
Treeman

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