Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)
At some point in the "automated phone system" there was an option to talk to
a real person.
Try again and the person on the other end should help.
"seeker" <seeker@myplace.com> wrote in message
news:3h3af15b22guvkj42pb7gs74mfsf9k58f0@4ax.com...
> hi,
>
> I've got a sony laptop bought new in 4/2002. and came with xp-home.
> Recently i had to clean/format and install xp-home again.
>
> When i try to activate, online fails (no reason given)...so i went to
> telephone activation.
>
> i'm using the poduct key (printed on a MS holograph label affixed on
> the laptop bottom and the product id generated on-screen.
>
> after mucho talking to an MS automated phone system...it just
> says...cannot activate "goodbye"
>
> what the hell is this...nobody to talk to???
>
>
> any help would be appreciated
>
> thks
>
> bob
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