Battery Problem Asus notebook K55A

Hello,
Subject notebook only 6 months old and battery fails to charge. On start up the icon shows the battery charging then nothing and remains in discharged state
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More about battery problem asus notebook k55a
  1. Your lucky it's under warranty, that should be covered. Before you arrange a warranty replacement, try these steps:

    1) Next time the icon shows that it's not charging, remove & re-install the battery while laptop is running and plugged in. Make sure it's locked into place.

    2) Open Device Manager > Expand Batteries > Uninstall Microsoft ACPI-Compliant Control Method Battery > Reboot

    Once rebooted, the computer will automatically re-install the missing driver.

    3) Check the ASUS website for a BIOS update for your model (usually found with drivers & downloads). If available, download and install according to their instructions.

    4) Contact ASUS - warranty issue!
  2. ratedk said:
    Your lucky it's under warranty, that should be covered. Before you arrange a warranty replacement, try these steps:

    1) Next time the icon shows that it's not charging, remove & re-install the battery while laptop is running and plugged in. Make sure it's locked into place.

    2) Open Device Manager > Expand Batteries > Uninstall Microsoft ACPI-Compliant Control Method Battery > Reboot

    Once rebooted, the computer will automatically re-install the missing driver.

    3) Check the ASUS website for a BIOS update for your model (usually found with drivers & downloads). If available, download and install according to their instructions.

    4) Contact ASUS - warranty issue!
  3. Hey, your first suggestion worked! Thanks, easier than reinstalling drivers etc.
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