Archived from groups: microsoft.public.windowsxp.help_and_support (
More info?)
Hi,
Remote assistance is included with all versions of WinXP, open Help &
Support and enter it into the search box. It's very easy to use.
--
Best of Luck,
Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Associate Expert - WindowsXP Expert Zone
www.microsoft.com/windowsxp/expertzone
Windows help - www.rickrogers.org
"G. Harland" <glenn(_no_spam_)harland@hotmail.com> wrote in message
news:A3694A6E-DFEF-449F-BAB1-CA1247076FA1@microsoft.com...
> How do I perform the remote assistance? Is there a program I can run?
> Something like PC Anywhere, I suppose, right?
>
> "Rick "Nutcase" Rogers" wrote:
>
>> Try remote assistance - quicker for you and her. Make sure she grabs in a
>> blank area of the taskbar.
>>
>> --
>> Best of Luck,
>>
>> Rick Rogers, aka "Nutcase" - Microsoft MVP
>> http://mvp.support.microsoft.com/
>> Associate Expert - WindowsXP Expert Zone
>> www.microsoft.com/windowsxp/expertzone
>> Windows help - www.rickrogers.org
>>
>> "G. Harland" <glenn(_no_spam_)harland@hotmail.com> wrote in message
>> news:808E4032-9DD2-462D-9466-2EAF463673FE@microsoft.com...
>> > She claims to be doing this already. I asked about the outline and she
>> > states she does not see it.
>> >
>> > I think I will have her make one of my cousins come over her house and
>> > fix
>> > it!
>> >
>> > "dev" wrote:
>> >
>> >> /G. Harland/ said:
>> >>
>> >> > As my family's designated computer expert, I have a relative with a
>> >> > problem -
>> >> > the taskbar has been dragged to the right and she cannot get it back
>> >> > to
>> >> > the
>> >> > bottom of the screen. It is a windows XP machine, and the taskbar
>> >> > is
>> >> > not
>> >> > locked (we already checked this). Is there a place in the registry
>> >> > I
>> >> > can
>> >> > check to determine the taskbar location? If so, I should be able to
>> >> > walk her
>> >> > through changing it. Otherwise, she is threatening to buy a new
>> >> > machine!
>> >>
>> >> Left-click inside the taskbar - and hold down the button.
>> >>
>> >> Drag to the bottom of the screen. An outline of the taskbar should
>> >> appear
>> >> there. Let go of the mouse button.
>> >>
>> >> --
>> >> For most XP answers and tweaks...
>> >>
http://www.kellys-korner-xp.com/xp_abc.htm
>> >>
http://dougknox.com http://aumha.org
>> >>
http://support.microsoft.com
>> >>
>>
>>
>>
Facebook
Twitter
Instagram