Norton Antivirus and Windows XP

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

After I start my computer the windows installer comes up, then I get a message
'Norton Antivirus 2005 does not support the repair feature. Please
uninstall and reinstall again.'
What am I supposed to uninstall? The antivirus or the windows installer?
And why all of a sudden do I get these messages???

Why is the windows installer popping up in first place??

Thank you for your help.
Heidi

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

In article <29C1CE92-6068-4A4B-9219-86609C4A1492@microsoft.com>, Heidi
says...
> After I start my computer the windows installer comes up, then I get a message
> 'Norton Antivirus 2005 does not support the repair feature. Please
> uninstall and reinstall again.'
> What am I supposed to uninstall? The antivirus or the windows installer?
> And why all of a sudden do I get these messages???
>
> Why is the windows installer popping up in first place??
>
NAV is shite. Get NOD32 from www.eset.com instead.


--
Conor

-You wanted an argument? Oh I'm sorry, but this is abuse. You want room
K5, just along the corridor. Stupid git. (Monty Python)

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Problem is with the Windows MSI installer database. Head over to Office
newsgroups and yu should be able to locate the installer cleaner. Then
un-install NAV and run the cleaner to remove any left-over NAV install
entry. Then, you can successfully install NAV with all its features.


"Heidi" <Heidi@discussions.microsoft.com> wrote in message
news:29C1CE92-6068-4A4B-9219-86609C4A1492@microsoft.com...
> After I start my computer the windows installer comes up, then I get a
> message
> 'Norton Antivirus 2005 does not support the repair feature. Please
> uninstall and reinstall again.'
> What am I supposed to uninstall? The antivirus or the windows installer?
> And why all of a sudden do I get these messages???
>
> Why is the windows installer popping up in first place??
>
> Thank you for your help.
> Heidi
>

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

If you should ever have the occasion to contact Symantec technical support
again, instead of "whipping out the 'ol credit card for $29.95" you can
'chat' with a technician for free.

--
Ted Zieglar
"You can do it if you try."

"Wayne" <Wayne@discussions.microsoft.com> wrote in message
news:6CED8531-B9F2-458C-A6ED-AB6D772E960A@microsoft.com...
> Had the same issue here. After exporing both Norton online help and
> Microsoft, I can tell you that they have have no clue that the problem
even
> exists. Norton, however, most probably does; but not without whipping out
the
> 'ol credit card for $29.95. For that price, I would rather buy another
> program and be done with it. Good luck with it. By the way: you forgot to
> mention that you have to click the error message box not once, but three
> times to get rid of it. Not only that, but everytime the computer boots
up.
> Very annoying to say the least!
>
> "Heidi" wrote:
>
> > After I start my computer the windows installer comes up, then I get a
message
> > 'Norton Antivirus 2005 does not support the repair feature. Please
> > uninstall and reinstall again.'
> > What am I supposed to uninstall? The antivirus or the windows
installer?
> > And why all of a sudden do I get these messages???
> >
> > Why is the windows installer popping up in first place??
> >
> > Thank you for your help.
> > Heidi
> >

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Wayne wrote:
> No, actually you cannot. Tried again, but to no avial. Both Microsoft and
> Norton are ignorant to this problem. HOWEVER -- after much trial and error, I
> have found a "fix" to that annoying Windows Installer bug concerning Norton
> AntiVirus 2005. Simply click START/ RUN and type in "msconfig." Click on the
> SERVICE tab, and scroll down until you find WINDOWS INSTALLER. Uncheck it and
> reboot. You will be free of that particular annyoance here-ever-after. It
> should also be pointed out that this particular program (Windowsw Installer)
> is non-essential to the operation Windows XP, as indicated at under the
> ESSENTIAL heading dialog box. So far so good, and, it can always be rechecked
> (and your computer rebooted) if need be.
>
> "Ted Zieglar" wrote:
>
>> If you should ever have the occasion to contact Symantec technical support
>> again, instead of "whipping out the 'ol credit card for $29.95" you can
>> 'chat' with a technician for free.
>>
>> --
>> Ted Zieglar
>> "You can do it if you try."
>>
>> "Wayne" <Wayne@discussions.microsoft.com> wrote in message
>> news:6CED8531-B9F2-458C-A6ED-AB6D772E960A@microsoft.com...
>>> Had the same issue here. After exporing both Norton online help and
>>> Microsoft, I can tell you that they have have no clue that the problem
>> even
>>> exists. Norton, however, most probably does; but not without whipping out
>> the
>>> 'ol credit card for $29.95. For that price, I would rather buy another
>>> program and be done with it. Good luck with it. By the way: you forgot to
>>> mention that you have to click the error message box not once, but three
>>> times to get rid of it. Not only that, but everytime the computer boots
>> up.
>>> Very annoying to say the least!
>>>
>>> "Heidi" wrote:
>>>
>>>> After I start my computer the windows installer comes up, then I get a
>> message
>>>> 'Norton Antivirus 2005 does not support the repair feature. Please
>>>> uninstall and reinstall again.'
>>>> What am I supposed to uninstall? The antivirus or the windows
>> installer?
>>>> And why all of a sudden do I get these messages???
>>>>
>>>> Why is the windows installer popping up in first place??
>>>>
>>>> Thank you for your help.
>>>> Heidi
>>>>
>>


Norton programs have lots of problems with Windows 2000 and XP. I have a
Norton Suite now that refuses to run :ive update properly, and no one
at norton tech support via phone or email has a clue. They keep
referring me to pages on the norton web site.


I do like Norton AV.

Anyone got something better than that?

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Even so, it's good to see that people are involved and willing to help. I,
for one, am glad that you guys are out there and at the ready. And, once
again, there is a fix in the XP msconfig utility. (See previous post.) Best
wishes all!

Wayne

"Ted Zieglar" wrote:

> I've used Symantec chat on several occasions. It's particularly beneficial
> when dealing with a tech working overseas, since there's no longer a problem
> with trying to understand someone's accent. And it's free.
>
> --
> Ted Zieglar
> "You can do it if you try."
>
> "Wayne" <Wayne@discussions.microsoft.com> wrote in message
> news:4C29DA1B-FA05-43F5-A33F-4CC0FBDC8398@microsoft.com...
> > No, actually you cannot. Tried again, but to no avial. Both Microsoft and
> > Norton are ignorant to this problem. HOWEVER -- after much trial and
> error, I
> > have found a "fix" to that annoying Windows Installer bug concerning
> Norton
> > AntiVirus 2005. Simply click START/ RUN and type in "msconfig." Click on
> the
> > SERVICE tab, and scroll down until you find WINDOWS INSTALLER. Uncheck it
> and
> > reboot. You will be free of that particular annyoance here-ever-after. It
> > should also be pointed out that this particular program (Windowsw
> Installer)
> > is non-essential to the operation Windows XP, as indicated at under the
> > ESSENTIAL heading dialog box. So far so good, and, it can always be
> rechecked
> > (and your computer rebooted) if need be.
> >
> > "Ted Zieglar" wrote:
> >
> > > If you should ever have the occasion to contact Symantec technical
> support
> > > again, instead of "whipping out the 'ol credit card for $29.95" you can
> > > 'chat' with a technician for free.
> > >
> > > --
> > > Ted Zieglar
> > > "You can do it if you try."
> > >
> > > "Wayne" <Wayne@discussions.microsoft.com> wrote in message
> > > news:6CED8531-B9F2-458C-A6ED-AB6D772E960A@microsoft.com...
> > > > Had the same issue here. After exporing both Norton online help and
> > > > Microsoft, I can tell you that they have have no clue that the problem
> > > even
> > > > exists. Norton, however, most probably does; but not without whipping
> out
> > > the
> > > > 'ol credit card for $29.95. For that price, I would rather buy another
> > > > program and be done with it. Good luck with it. By the way: you forgot
> to
> > > > mention that you have to click the error message box not once, but
> three
> > > > times to get rid of it. Not only that, but everytime the computer
> boots
> > > up.
> > > > Very annoying to say the least!
> > > >
> > > > "Heidi" wrote:
> > > >
> > > > > After I start my computer the windows installer comes up, then I get
> a
> > > message
> > > > > 'Norton Antivirus 2005 does not support the repair feature. Please
> > > > > uninstall and reinstall again.'
> > > > > What am I supposed to uninstall? The antivirus or the windows
> > > installer?
> > > > > And why all of a sudden do I get these messages???
> > > > >
> > > > > Why is the windows installer popping up in first place??
> > > > >
> > > > > Thank you for your help.
> > > > > Heidi
> > > > >
> > >
> > >
>
>