can't receive emails

[Guest]

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

This clients computer has xp pro and 2002 office. In Office Outlook it passes
all the checks and ticks and sends emails ok, but i can't receive anything
including my test emails. I'm yet to do a scan but I don't feel virus/spyware
has much to do with this specific issue. I'm not sure how to troubleshoot
this so any ideas welcome.

 

[Guest]

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Perthy

E-mail is sent and received through different channels.. check that the
mailbox has been setup correctly in Outlook 'accounts'..

--
Mike Hall
MVP - Windows Shell/User


"perthy" <perthy@discussions.microsoft.com> wrote in message
news:0F909DB1-6806-4F72-9D56-1D2E99105785@microsoft.com...
> This clients computer has xp pro and 2002 office. In Office Outlook it
> passes
> all the checks and ticks and sends emails ok, but i can't receive anything
> including my test emails. I'm yet to do a scan but I don't feel
> virus/spyware
> has much to do with this specific issue. I'm not sure how to troubleshoot
> this so any ideas welcome.